SAADA MOHAMED
Edmonton,Canada
Summary
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.Willing to exceed expectations to assist and improve patients' lives.
Overview
12
12
years of professional experience
Work History
Customer Service
Tim Horton
03.2021 - 12.2024
- Create a positive first impression by maintaining a clean and inviting dining room and parking lot.
- Deliver exceptional customer service through a friendly attitude and in-depth product knowledge.
- Ensure coffee and products are always fresh and accurate by following REV procedures.
- Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
- Maintain speed of service targets by working efficiently and meeting customers' needs.
- Prepare all products accurately by following the order monitor.
- Communicate showcase and product needs to ensure availability for customers.
- Regularly monitor and record temperatures of required products.
- Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
- Follow all restaurant policies, procedures, and standards.
- Practice proper hand washing techniques and adhere to sanitation guidelines.
- Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly.
Housekeeper/ Cleaner
Delta HOTEL
12.2018 - 10.2020
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and brochures to make guests feel welcome and at home.
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Washed and folded towels and linens to properly stock 10 to 12 guest rooms per shift.
- Complete general cleans of clients' homes, including dusting, window cleaning and tidying clutter.
Hospital Porter
DELT Hospital
03.2013 - 09.2018
- Transport patients, equipment, and specimens around large hospitals quickly and efficiently
- Escort visitors in and out of the building, following all safety and privacy protocols and guidelines
- Transport the deceased through the building in discrete, appropriate ways
- Use vehicle tracking system daily to ensure correct logging of personnel transport
- Clean and inspect equipment conditions according to policies and standards
Education
High School Diploma -
Skills
- Advanced first aid Transportation and mobility equipment
- Health and Safety Manual handling Patient CPR
- Communication Patience Conflict resolution Attention to detail Thoroughness Organization
- Physically fit and able to stand and work for long hours; healthy and able to lift 70lbs
- Good organizational and multi-tasking skills
Timeline
Customer Service
Tim Horton
03.2021 - 12.2024
Housekeeper/ Cleaner
Delta HOTEL
12.2018 - 10.2020
Hospital Porter
DELT Hospital
03.2013 - 09.2018