Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Saad Muhammad

Markham,ON

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client/talent acquisition & retention. Successful at improving sales procedures to streamline and strengthen processes leading to increased sales/profitability/client satisfaction. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

5
5
years of professional experience

Work History

Sales Manager

Audi Queensway
06.2021 - 10.2023
  • Set record for highest number of units sold in a single month with 281 Deals in November 2021
  • Placed Top 3 in RDR Ranking amongst Audi Ontario network every month in Q4 of 2021 (recognized as improvement by Audi Canada)
  • Finished 5th out of 19 Audi Dealers for Total RDR's in 2022 (1of5 to finish above 1000 for CY)
  • Finished #1 in Front GP, F&I GP & Total GP generated per NV Sale in 2022 out of 11 Metro GTA Dealers ($5772)
  • Set record for Total GP Generated in a single month with $872k in NV dept - May 2023 (2nd best- $740k Sep 2023)
  • Achieved 121% of 2022 Budget with 5.6M generated in Total NV GP & 111% of RDR Target
  • Trending at #1 in Front GP & Total GP generated per NV Sale in 2023 out of 11 Metro GTA Dealers ($4077 front & $5338)
  • Finished 2022 with 96.8% CSI score VS OEM 96% benchmark (81% email capture rate)
  • Trending at 96.4% CSI score in 2023 (73% capture rate)
  • Maintained 4.5 star Google Review rating (1750+ reviews)
  • Accelerated staff career development & organization engagement by encouraging and empowering team members to lead sales meetings & share ideas for process development (3 sales team members promoted to F&I managers & 1 receptionist promoted to Sales)
  • Committed to Daily/Weekly team huddles to discuss General announcements, Notable results, Training, Goals & provide platform to share noteworthy ideas
  • Created Daily Operating Routine to ensure necessary up keep/monitoring of all major KPI's & initiatives
  • Analyzed Sales/Profitability/CSI/Lead management metrics weekly/monthly to reinforce positive trends & find areas of opportunity
  • Increased dealership awareness & sales by maintaining Social Media presence on all relevant platforms (IG, LinkedIn, TikTok, FB)

Sales Manager

Agincourt Mazda
03.2019 - 05.2021


· Over 50 5-star Google Reviews with my personal name bringing the dealership avg up from 3.9 to 4.0

· 86.1 CSI Score vs Zone Avg of 85.5 over last 6 months

· Overachieved forecast 11 times over past 12 months, most notably in April 2021 (133% of forecast)

· Achieved 116% of Manufacturers RDR Target YTD

· Led Agincourt Mazda from Rank #27 in Feb 2019 to #5 in Feb 2021 (out of 53 in Ontario)

· Increased Front end profitability from $1344 Avg (Forecast) to $2050 in April through Retention sales

· Created & Implemented Service Drive Process that was publicly recognized by Dilawri Group leadership

· Built a Social Media following from scratch to 1000 Followers, generating an average of 1.5 deals/month



Education

No Degree - Automotive Law & Ethics

Georgian College of Applied Arts And Technology
Barrie, ON
02.2019

High School Diploma -

Father Michael McGivney Catholic High School
Markham, ON
06.2013

Skills

  • Highly motivated, Self-driven, Disciplined, Competitive & Process-oriented Leader
  • Passion for providing world-class client experiences
  • Ability to build long-last relationships increasing client & staff retention
  • Goal setting & Development planning
  • KPI Tracking
  • Performance Management
  • Profitability Optimization
  • Ability to create High-Performing Sales Team Culture

Languages

Urdu
Native or Bilingual

Additional Information

I strongly believe that through my mutual hunger for pursuing a standard of excellence that complements that of you & your team’s, I can become a strong asset to your organization and can assist in striving towards the vision of becoming the number one dealership in this OEM.

I look forward to overcoming all obstacles & challenges successfully if I am given the opportunity to earn this role. Thank you for your consideration.

Timeline

Sales Manager

Audi Queensway
06.2021 - 10.2023

Sales Manager

Agincourt Mazda
03.2019 - 05.2021

No Degree - Automotive Law & Ethics

Georgian College of Applied Arts And Technology

High School Diploma -

Father Michael McGivney Catholic High School

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Saad Muhammad