Saad Manzoor
Calgary
Summary
Dynamic Customer Service Representative with a proven track record at AllTime Fitness, excelling in complaint resolution and client relationship building. Recognized for enhancing customer satisfaction and streamlining processes, I leverage strong scheduling and follow-up skills to consistently exceed service standards and foster loyalty. Driving business results through creating a ideal environment for the customer., and utilizing season to rive sales in summer duration of work.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
AllTime Fitness
07.2024 - 02.2025
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained clean office space and organized gym equipment
- Sought ways to improve processes and services provided.
Education
High School Diploma -
North Trail High School
Calgary, AB06-2026
Skills
- Scheduling
- Account updating
- Complaint resolution
- Effective Recordkeeping
- Sales expertise
- Conflict mediation
- Refunds processing
- Clerical support
- Follow-up skills
- Customer service
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Used Google Sheets to develop inventory tracking spreadsheets.
- High School: received top spot in business idea presentation with class
Interests
- Reading analytical works surrounding history
- Gym Workouts
- Design and Build Websites
Timeline
Customer Service Representative
AllTime Fitness
07.2024 - 02.2025
High School Diploma -
North Trail High School
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