Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Saad BEN DEHARI

Etudiant
Montreal,QC

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged my strong navigation abilities and problem-solving skills at Bousselha Car SARL to ensure efficient vehicle management and client service. Demonstrated reliability and a professional appearance, significantly contributing to a seamless user experience and operational excellence. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

6
6
years of professional experience

Work History

Rental Car Agency

Bousselha Car SARL
01.2020 - 05.2024
  • Enhanced customer satisfaction by providing timely and efficient transportation to their desired destinations.
  • Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
  • Demonstrated strong knowledge of vehicle features and functions when assisting clients with questions about their rental cars, facilitating a smooth user experience from start to finish.
  • Coordinated with maintenance staff to schedule regular service appointments for the fleet, contributing to a well-maintained inventory of rental vehicles at all times.
  • Adhered to all company guidelines and procedures in handling financial transactions, such as collecting payments or processing rental agreements, ensuring accurate record-keeping and minimizing potential disputes.

Dispatching Service Representative

LKRT (Trucking). SARL
09.2018 - 03.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Kept detailed records of dispatch activities in compliance with company policies and regulatory requirements.
  • Reduced loading errors by implementing a thorough double-check system before dispatching orders.
  • Serviced truck with oil, fuel and radiator fluid to maintain tractor-trailer.
  • Maneuvered trucks into loading or unloading positions and followed signals from loading crew to safely load and unload goods.
  • Communicated with operators and other truck drivers in fleet to coordinate deliveries and materials handling.

Front Desk Agent

EGY Print
03.2018 - 08.2018
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Soutien Informatique - Computer Science

Institut Technique Aviron
Montreal, QC
07.2027

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Strong Navigation Abilities
  • Vehicle maintenance knowledge
  • Stress Tolerance
  • Professional Appearance
  • Customer Service
  • Problem-Solving
  • Time Management

Languages

English
Intermediate (B1)
French
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
German
Beginner (A1)

Timeline

Rental Car Agency

Bousselha Car SARL
01.2020 - 05.2024

Dispatching Service Representative

LKRT (Trucking). SARL
09.2018 - 03.2019

Front Desk Agent

EGY Print
03.2018 - 08.2018

Soutien Informatique - Computer Science

Institut Technique Aviron

Similar Profiles

CREATE PROFILE
Saad BEN DEHARIEtudiant