SHAHEDUL KARIM
TORONTO,ON
Summary
Seeking a position at your esteemed organization where my knowledge, skills, and collaborative approach can contribute to the success of your business. Eager to leverage my expertise in a role that aligns with my professional aspirations and make a meaningful impact. Committed to driving results and fostering a positive team dynamic, confident in my ability to add value and support the growth of your organization.
Overview
14
14
years of professional experience
Work History
Sale-associate
THESOURCE/BELL
01.2017 - 04.2024
- Coordinate work with store manager make sales environment be ready
- Designs well-received seasonal sales promotions and has increased in-store sales by 25 percent in a single quarter
- Has taken on merchandising responsibilities for the store and presents executive team with concepts for quarterly in-store displays and window designs
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Sale-associate
KMOBILE INC- VIRGIN Dealer
05.2017 - 11.2017
- Greeted customers at the door and assisted with purchases
- Answered customer questions and advised shoppers about sales
- Created attractive displays highlighting seasonal inventory
Sale-associate
TalkAndText@MOBILICITY- MOBILICITY Dealer
01.2010 - 12.2016
- Develops expert-level of product knowledge and uses understanding of products and customers desires to exceed personal sales goals by 10 percent for six consecutive months
- Oversee daily sales operations, including making final decisions on purchase offers
- Trained new sales people personality on products, customer service goals, sales scripts and paper works
Education
High School Diploma -
Winston Churchill Collegiate Institute
Scarborough, ON05.2010
Skills
- Expert knowledge of cellphones and electronics
- Sales closing ability
- Customer service
- Effective communication
- Interpersonal skills
- Proficient with computers
- Quick learner of software systems
- Multitasking
- Prioritization
- Self-motivated
- Goal-oriented
- Proficient in retail sales technology systems
Timeline
Sale-associate
KMOBILE INC- VIRGIN Dealer
05.2017 - 11.2017
Sale-associate
THESOURCE/BELL
01.2017 - 04.2024
Sale-associate
TalkAndText@MOBILICITY- MOBILICITY Dealer
01.2010 - 12.2016
High School Diploma -
Winston Churchill Collegiate Institute
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