Stephanie Ciufo

As an Architectural Technologist at K Paul, my role encompasses a wide range of tasks and responsibilities including but not limited to,

• Preparing working drawings, construction documents, and site surveys for diverse retail projects
• Validating designs and deliverables to ensure strict compliance with design guidelines, client specifications, code requirements, and relevant regulations.
• Developing customized solutions for unique client requests while maintaining adherence to established industry standards.
• Collaborating closely with subcontractors and engineers facilitating effective communication and coordination to ensure seamless project execution.
• Providing support to project coordinators throughout the project lifecycle and through inspection stages.

During my time at Questor Financial Corp, my tasks included but were not limited to,

• Collaborating with cross-functional teams to gather and refine requirements for projects, conduct data analysis to inform decision-making, and optimize existing processes.
• Documenting and maintaining comprehensive project documentation, ensuring quality standards were met.
• Delivering excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Supported quality assurance efforts, communicated effectively with Clients/Vendors, and contributed to problem-solving initiatives

During my time at Toys"R"Us my tasks included but were not limited to,

• Developing a comprehensive understanding of company products and services to better assist customers with inquiries.
• Resolving customer complaints with empathy, resulting in increased loyalty and repeat business.
• Serving as an escalation point for challenging cases, helping resolve them quickly and effectively while preserving client relationships.
• Conducting training sessions for new front end staff.