Summary
Overview
Work History
Education
Skills
qualification
INTERNATIONAL EXPERIENCE
Languages
Timeline
Generic

Ryota Okunaga

2-5-15 Koryohigashimati Sakai City ,Osaka Japan

Summary

I am currently on my fourth study abroad experience in Vancouver, looking for work with a work visa while taking specialized courses at Cornerstone International College as a Customer Relationship Specialist. I am studying English customer service skills and business English in a five-month program. Inspired by my extensive study abroad experiences across four countries, I aspire to work in the education industry, possibly in a study abroad agency. I feel honored to have the opportunity to work in such a professional environment to pursue my dream earnestly. Furthermore, my work experience and international study background will enable me to provide valuable advice to students, and I am confident that I can be of great help to them.

Overview

2
2
years of professional experience

Work History

Server

Eggs'n Things (Hawaiian Cafe & Restaurant)
06.2022 - 10.2023
  • provided courteous service in English to foreign tourists.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.

Volunteer

The Holland Foundation
05.2023 - 07.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Universal Studios Japan Crew

11.2021 - 05.2022
  • Strengthened communication skills through regular interactions with others.
  • Enhanced guest experience by efficiently operating amusement events and ensuring safety protocols were followed.
  • Assisted with special events, such as private parties or promotions, ensuring an enjoyable experience for all attendees.
  • Provided exceptional customer service by answering guest inquiries and addressing concerns in a friendly and professional manner.

Education

International English Studies

Kansai Gaidai University

Skills

  • Typing
  • Word
  • PowerPoint

qualification

TOEIC IP TEST 765 (2024 Mar)

INTERNATIONAL EXPERIENCE

  • Canada, Cornerstone International College, Customer Relations Specialist (currently commuting for 5 months)


  • Philippine, SMEAG school (2023 Nov - 2024 Feb)


  • Australia, Melbourne, RMIT University (exchange students 2023 Apr - 2023 Jul)


  • Malta, Valletta, Easy School of Languages (2023 Jan - 2023 Feb)

Languages

Japanese
English

Timeline

Volunteer

The Holland Foundation
05.2023 - 07.2023

Server

Eggs'n Things (Hawaiian Cafe & Restaurant)
06.2022 - 10.2023

Universal Studios Japan Crew

11.2021 - 05.2022

International English Studies

Kansai Gaidai University

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Ryota Okunaga