Ryosuke Parris
Montreal,QC
Summary
Highly experienced sales professional known for exemplary relationship building, sales process, operational analytical thinking and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
10
10
years of professional experience
Work History
Inside sales representative
CN – Canadian National Railway
06.2022 - 02.2023
- Administered company pricing system to create and review estimates and verify invoice accuracy.
- Offered the complete suite of CN products - Transportation by rail and truck.
- Storage, Transloading, and Customs brokerage.
- Supported territory alignment with promotion of core brand offerings to new and established customers.
- Introduced and implemented innovative tools and services to drive revenue growth.
- Improved sales process by delivering feedback to management.
- Estimated and quoted prices, credit or contract terms and delivery dates.
- Converted more than 74% of prospected leads to contracted accounts.
- Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.
- Handled stressful situations professionally and multitasked with ease.
- Addressed objections and successfully closed sales, leveraging industry sales background and expert negotiation skills.
Bilingual chief dispatcher
CN – Canadian National Railway
09.2020 - 06.2022
- Supervise the Rail traffic control center, Coach – Motivate – Encourage – and provide support making sure we work with a one team mentality in the field and the center.
- Manage rail traffic controllers working territories such as the Atlantic (Halifax to Ontario, ‘'Branches'' – BC north to Winnipeg).
- Follow and apply Transport Canada laws.
- Plan and work with other departments such as – Engineering, Signals, and CN Police and other companies working on the CN rail network.
- Survey the safe operation of railway movements and the safe working habits of our Foremen, Conductors, and our Rail traffic controllers.
- Handle all incoming emergency line reports for the territory managed, all calls from intruders, accidents and deaths to protests / crossing violations where vehicles race trains or crews to cross the crossings.
- Work 12-hour shifts managing territory, work blocks, and crewing of trains.
Bilingual rail traffic controller
Canadian National Railway
06.2019 - 09.2020
- Supervise the direction of trains and in charge of the protection for track workand track units on a specified territory
- Provide protection against trains / Foremen on railways
- Pass the C.R.O.R Railway operating rules course with 90% or more
- Safety critical position meaning: No drug use, proper 8-hour minimum sleep before reporting for duty
- Violation of these points verified by safety testing of employees
- Work with chief dispatchers on plans for the day / week of territory controlled
- Follow and apply Transportation Canada laws
- Ensure the safe operation of railway movements
- Relocated to Edmonton, AB by choice when the Montreal, QC center closed -
- To better grow within the company and grow as a professional.
Pre-Owned Sales Manager
Audi Anjou
01.2017 - 05.2019
- Built the Certified pre-owned sales department at Audi Anjou from dealership opening until end of my contract
- Surpassed many already existing dealers with client bases in Certified sales
- My duties were the following
- Evaluate trade ins using – V-Auto and Car proof evaluation tool
- Examine needs & wants of potential car buyers
- Offer road tests, demonstration of vehicles and complete transactions / sales
- Deliver client vehicles and offer continual service if needed
- Stock pre-owned vehicles
- Return end of lease Audi vehicles and off brand vehicles
- Send over 60-day age inventory to Gabriel Auction
- Make Attac / Assist in plating vehicles
- Schedule and attend out of province inspection for vehicles – Example:
- Ontario vehicles coming into Quebec
- Take photos of pre-owned vehicles – Minimum of 25 photos
- Post pre-owned vehicles online and monitor pricing weekly to stay within sight of potential clients
- Answer I – Leads (7 / 7)
- Monitor Kijiji kit – bump and assign top-ads for cars to be more in the eyes of online shoppers
- Park and make silent salesman in showroom for pre-owned vehicles
- Report sales in OMD Audi tool – Certified and non-certified vehicles
- Schedule work orders to be completed on all pre-owned vehicles
- Inspections, Washes, Delivery prep
- Purchase end of lease vehicles from VCCI – Volkswagen Finance website
- Process TDI recalls for Trade-in vehicles (VW & AUDI) – Using the Inform TDI return tool.
Senior Product Support Specialist
BMW Canbec
09.2016 - 01.2017
- Primary responsibility of a BMW Product Genius is to provide exceptional customer service by answering questions and providing personalized demonstrations of the latest BMW models, technologies, and features to customers.
- Be a technical expert who possesses in-depth knowledge about BMW vehicles, their features, and their functionalities.
- Be familiar with the latest technologies used in BMW vehicles, including infotainment systems, driver assistance features, and safety features.
- Have an understanding of the benefits of various vehicle options, packages,and upgrades, and can help customers choose the best options for their needs in addition to providing in-person assistance, BMW Product Geniuses also use digital tools to help customers learn about BMW vehicles.
- Assist customers with post-purchase support,including setting up and configuring BMW Connected Drive and other connected services.
- Overall, the role of a BMW Product Genius is to enhance the customer experience by providing personalized, knowledgeable, and engaging support to BMW customers as well as being able to sell business office products at delivery that were not closed in the business office.
Sales and Leasing Consultant
BMW Canbec
01.2015 - 09.2016
- Began work with the BMW Canbec team as a Sales and Leasing consultant –
- With a second year on the floor as 2nd place in M standings for our dealership
- Prepare showing of vehicles to be delivered – Covering of vehicles, Inspection of Gas level and of body to be sure of clean delivery
- Close on not completed F&I Sales upon delivery signing of documents – Excess wear and tear protection, Tire and rim protections etc
- Deliver client vehicles and offer continual service if needed
- Offer on-site and off-site product training for second delivery – When clients may have further questions after initial delivery
- Meet & greet potential car buyers
- Examine needs & wants of potential car buyers
- Offer road tests, demonstration of vehicles and complete transactions / sales
- Build long lasting brand loyalty and relationships with customers to better earn their business and continually secure referral business.
Sales Consultant
Nissan St-Leonard
04.2013 - 01.2015
- Achieved and exceeded sales targets consistently by developing and maintaining strong relationships with customers and prospects.
- Maintained a deep understanding of Nissan vehicles and their features,benefits, and performance, and communicated that knowledge effectively to customers.
- Negotiated deals with customers, including price, financing, and trade-ins,while ensuring that customer needs were met and dealership profitability was maintained.
- Believing in and proving the Win-Win scenarios we aimed to achieve.
- Maintained accurate and up-to-date records of all sales activities, including customer information, sales transactions, and inventory levels.
- Used networking and prospecting techniques to identify and pursue new sales opportunities.
- Stayed informed about the latest trends and developments in the automotive industry and used that knowledge to better serve customers and improve my sales performance.
- Provided exceptional customer service by responding to inquiries promptly and resolving any issues or concerns quickly and effectively.
- Worked collaboratively with colleagues in other departments, such as finance and service, to ensure a seamless customer experience and maximize sales opportunities.
- Received accolades from customers and management for exceptional performance and dedication to customer satisfaction.
- Conducted effective follow-up with customers after the sale to ensure theirongoing satisfaction and loyalty.
Education
High School Diploma -
LaSalle Catholic Comprehensive High School
Montreal, QC06.2007
Certificate of Technical Studies - Applied Linguistics
Dawson College
Montreal, QC07.2013
Skills
- Sales management
- Coaching
- Problem Solving
- Sales Operations
- Customer Relationship
- Management (CRM)
- Team Building
- Account Management
- Business Development
- Selling Techniques
- Sales Strategies
- Operations Management
Accomplishments
- Kyokushin Karate Black Belt.
- CROR Railway safety certification.
Languages
English
Native or Bilingual
French
Native or Bilingual
Japanese
Professional Working
Spanish
Full Professional
Hobbies
Kyokushin karate full contact fighter - Competed in Canada's gold cup in 2014.
Bookworm - Constantly adding to my yearly book challenge of reading as many professional, personal, spiritual growth books.
Timeline
Inside sales representative
CN – Canadian National Railway
06.2022 - 02.2023
Bilingual chief dispatcher
CN – Canadian National Railway
09.2020 - 06.2022
Bilingual rail traffic controller
Canadian National Railway
06.2019 - 09.2020
Pre-Owned Sales Manager
Audi Anjou
01.2017 - 05.2019
Senior Product Support Specialist
BMW Canbec
09.2016 - 01.2017
Sales and Leasing Consultant
BMW Canbec
01.2015 - 09.2016
Sales Consultant
Nissan St-Leonard
04.2013 - 01.2015
High School Diploma -
LaSalle Catholic Comprehensive High School
Certificate of Technical Studies - Applied Linguistics
Dawson College
Similar Profiles
Christian BarceloChristian Barcelo
Senior Manager Business Development at CN (Canadian National Railway)Senior Manager Business Development at CN (Canadian National Railway)
Sonia De MarcoSonia De Marco
Senior Procurement Analyst – Work Equipment-COE at CANADIAN NATIONAL RAILWAY (CN)Senior Procurement Analyst – Work Equipment-COE at CANADIAN NATIONAL RAILWAY (CN)
Claudiu TatomirescuClaudiu Tatomirescu
Train Conductor at Canada National Railway (CN)Train Conductor at Canada National Railway (CN)