Ryongsun Kim
Toronto,ON
Overview
5
5
years of professional experience
1
1
Certification
Work History
INVESTMENT REPRESANTATIVE
TD
Markham, Ontario
09.2022 - Current
- Provide courteous, efficient, and professional customer service to ensure inquiries, advice, and/or issues are managed promptly and effectively under all conditions.
- Expert knowledge of the business environment, processes, procedures, transactions, and activities of highly complex products and services in an area of specialty.
- Participate fully as a member of the team, support a positive work environment, and ensure timely communication of issues or points of interest regarding service to the business, quality, innovation, and teamwork.
- Ensure necessary due diligence to support the accuracy of all customer transactions and activities.
- Assume responsibility to minimize operational and regulatory risk by complying with the Bank's and industry's Code of Conduct.
Associate
KEB HANA BANK
Toronto, Ontario
01.2020 - 06.2022
- Proactively engage with clients in all areas of services, providing help and advice, as well as identifying sales and referral opportunities.
- Sale and marketing of the bank's products, such as TFSA and RRSP, to existing and new clients to meet the branch's sales target.
- Supports operational activities (e.g., inventory management, escalated service requests, following up on customer applications, filing, and opening and closing activities).
- Comply with legal and regulatory requirements for the jurisdiction, and protect the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
Education
Business Operations Diploma - Business
Centennial College
Scarborough, None08-2015
Bachelor of Science - Computer Programming
Liaoning UNIVERSITY
China07-2007
Skills
- Communication and teamwork
- Analytical skills
- Customer support
- Problem-solving abilities
- Business development
Certification
- CSC, CPH, DFOL
Languages
English
Professional
Chinese (Mandarin)
Professional
Korean
Professional
Japanese
Limited
Timeline
INVESTMENT REPRESANTATIVE
TD
09.2022 - Current
Associate
KEB HANA BANK
01.2020 - 06.2022
- CSC, CPH, DFOL
Business Operations Diploma - Business
Centennial College
Bachelor of Science - Computer Programming
Liaoning UNIVERSITY
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