Ryo Yamashita
Vancouver,BC
Summary
I am writing to express my strong interest in a position at your company. I have valuable experience working at Komeda’s Coffee in Hirakata City from June 2020 to December 2020. Additionally, I have worked at Universal Studios Japan, where I learned the joy of making customers smile. These experiences have equipped me with excellent customer service skills, a strong work ethic, and a deep appreciation for high-quality service.
Overview
7
7
years of professional experience
Work History
Salesman
Yamato Protec
04.2022 - 04.2024
- Achieved consistent monthly growth in sales rates over a 12-month period, demonstrating adeptness in driving sustained revenue increases
- Successfully elevated profit margins over a 12-month duration, indicative of strategic pricing initiatives and effective cost management practices
- Recognized as the top-performing individual for consistently delivering exceptional results across projects, reflecting strong dedication, proficiency, and effectiveness in meeting organizational objectives.
Barista
Komeda's Coffee
06.2020 - 12.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Waiter
Universal Studio of Japan
04.2019 - 03.2020
- Spearheaded the attainment of top-ranking status for customer service excellence within the establishment, contributing to the establishment's reputation as a premier destination for unparalleled dining experiences
- Consistently ranked as the leading performer in ensuring customer satisfaction, underscored by positive feedback and ratings, thereby enhancing the establishment's reputation and fostering repeat patronage
- Achieved the highest tenure among colleagues, maintaining an exemplary attendance record and demonstrating unwavering dedication to fulfilling responsibilities, thus contributing to the smooth operation and success of the establishment over an extended period.
Kitchen Server
Sukiya
09.2017 - 03.2022
- Demonstrated proficiency in independently managing kitchen operations, exemplified by the ability to efficiently handle tasks and responsibilities as a sole operator
- Ranked third in food delivery speed within the team, showcasing a commitment to prompt service and operational efficiency in a fast-paced environment
- Accumulated over five years of dedicated service, exhibiting a steadfast commitment to delivering high-quality assistance and contributing to the success of the establishment over an extended period.
Education
Bachelor of Business -
Kindai University
Higashi-Osaka, Osaka03.2024
Skills
- Japanese (Native)
- Market Research
- Leadership
- Problem-Solving Ability
- Creativity
- Time Management
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Safe Food Handling
- Beverage Preparation
- POS Systems
- Menu Memorization
- Food Preparation
- Coffee expertise
References
Available upon request
Timeline
Salesman
Yamato Protec
04.2022 - 04.2024
Barista
Komeda's Coffee
06.2020 - 12.2020
Waiter
Universal Studio of Japan
04.2019 - 03.2020
Kitchen Server
Sukiya
09.2017 - 03.2022
Bachelor of Business -
Kindai University
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