Ryo Hayashi
Vancouver
Summary
Responsible Barista Shift Manager with 1 year of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory, and planning and setting up displays and promotional banners.
Overview
3
3
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
09.2021 - 05.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Front Desk Clerk
Sierra Resort Hotels Inc
08.2023 - 04.2024
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Education
No Degree - Economics
University of Hokuriku
Japan03.2026
High School Diploma -
High School of Doho
Japan03.2021
Skills
- Barista Training
- Product Upselling
- Staff Motivation
- POS System Operation
- Inventory controls
- Adaptability to Change
- Team Collaboration
Languages
Japanese
Native or Bilingual
Timeline
Front Desk Clerk
Sierra Resort Hotels Inc
08.2023 - 04.2024
Barista Shift Supervisor
Starbucks
09.2021 - 05.2024
No Degree - Economics
University of Hokuriku
High School Diploma -
High School of Doho
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