Ryne King
St. John's,Newfoundland And Labrador
Summary
Independent and driven collaborator experienced in meeting client needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
1
1
year of professional experience
Work History
Sales & Service Specialist
Belairdirect
11.2023 - Current
- Maximized revenue opportunities with upselling techniques that catered to client's specific needs.
- Maintained excellent rapport with existing clients, resulting in repeat business and referrals.
- Provided exceptional post-sales support, ensuring long-term client satisfaction and loyalty.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Identified digital engagement opportunities with clients by promoting belairdirect Client Centre, One app and UBI program.
- Improved customer satisfaction by providing timely and effective solutions to problems or concerns.
- Strong adherence to workflows
- Autonomous in problem solving by strong understanding of company procedures and documentation
Sales and Service Specialist
Johnson Insurance
10.2022 - 11.2023
- Increased sales metrics by consistently meeting sales targets through effective sales techniques and client relationship management.
- Delivered exceptional customer service, resulting in increased repeat business and client referrals.
- Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
- Attention to detail, by assessing and minimizing risk, while maximizing profitability within company underwriting guidelines.
- Strong sales and efficiency metrics
Education
BBA - General Management
Memorial University of Newfoundland
St John’s, NL12.2021
Skills
- Customer Needs Assessment
- Task Prioritization
- Risk Assessment
- Time Management
- Organizational Skills
- Interpersonal Communication
- Analytical Thinking
- Relationship Building
Timeline
Sales & Service Specialist
Belairdirect
11.2023 - Current
Sales and Service Specialist
Johnson Insurance
10.2022 - 11.2023
BBA - General Management
Memorial University of Newfoundland
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