Rylie Park
Winnipeg
Summary
Dynamic customer service professional with experience at CIBC, excelling in problem-solving and active listening. Proven ability to enhance customer satisfaction through effective communication and efficient transaction processing. Skilled in data entry and critical thinking, consistently delivering exceptional service and fostering positive client relationships.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
CIBC
05.2024 - 06.2025
- Assisted customers with inquiries, providing accurate information and efficient solutions.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed transactions swiftly while ensuring compliance with company policies.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Cashier/Cook/Prep Cook
Red Rock Pizza
09.2022 - 01.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawer at shift end.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Provided exceptional customer service, resolving inquiries and complaints with professionalism.
Parts Counter Person
Ford
11.2023 - 02.2024
- Assisted customers in identifying and locating parts, ensuring accurate service delivery.
- Processed orders through inventory management system, maintaining efficient stock levels.
- Collaborated with team members to streamline parts retrieval processes, enhancing workflow efficiency.
- Provided product knowledge to customers, improving satisfaction and repeat business.
- three month contract with school
Crew Member
McDonald's
02.2021 - 12.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Operated kitchen equipment safely while preparing food items to meet quality standards.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in training new crew members on operational procedures and customer service techniques.
Education
High School Diploma -
Canmore Collegiate Highschool
Canmore, AB06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
CIBC
05.2024 - 06.2025
Parts Counter Person
Ford
11.2023 - 02.2024
Cashier/Cook/Prep Cook
Red Rock Pizza
09.2022 - 01.2025
Crew Member
McDonald's
02.2021 - 12.2022
High School Diploma -
Canmore Collegiate Highschool