Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Rylie Copeland

Langley,BC

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The Fort Pub & Grill. Proven ability to thrive in high-volume environments, ensuring guest satisfaction through effective team collaboration and creative problem-solving. Adept at cash handling and maintaining safety standards, fostering a welcoming atmosphere for all patrons. Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

The Fort Pub & Grill
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Expo Runner/Restaurant Hostess

The Fort Pub & Grill
08.2021 - 06.2024


  • Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
  • Served food at proper temperature to meet safety standards.
  • Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
  • Mastered knowledge of menu offerings, providing accurate information to servers as needed.
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.

Prep Cook/Dishwasher

The Bench Wine Bar
05.2021 - 07.2021
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Prepared fruits, vegetables, meats etc. in advance to save time on food preparation.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Child Minding

Inspire Fitness
08.2020 - 12.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs for Covid standards.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Distributed food, napkins, and beverages in preparation for snack time.

Education

Bachelor of Arts - Psychology

University of Victoria
Victoria, BC
04-2027

Fine Arts

Langley Fine Arts School
Fort Langley, BC
06-2023

Skills

  • Strong work ethic
  • Creative problem solving
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service
  • High volume dining
  • Team collaboration

Accomplishments

    I received a $1,500 Scholarship towards my University of choice from Langley Fine Arts school for my high grades and community leading.

Certification

Red Cross Baby Sitting Course

Interests

  • Crafting and DIY Projects
  • Exploring various forms of art, such as sculpture, fabric and fiber, and oil pastels, to nurture creativity and personal growth
  • Taking part in my community
  • Learning

Timeline

Server

The Fort Pub & Grill
06.2024 - 08.2024

Expo Runner/Restaurant Hostess

The Fort Pub & Grill
08.2021 - 06.2024

Prep Cook/Dishwasher

The Bench Wine Bar
05.2021 - 07.2021

Child Minding

Inspire Fitness
08.2020 - 12.2020

Bachelor of Arts - Psychology

University of Victoria

Fine Arts

Langley Fine Arts School

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Rylie Copeland