Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rylie Brothers

Palmdale

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CNA

SMP Health
04.2024 - 03.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Team Member

Dollar General Store
08.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.

Education

High School Diploma -

Valley City High School
Valley City, ND
05-2025

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Full Professional

Timeline

CNA

SMP Health
04.2024 - 03.2025

Team Member

Dollar General Store
08.2023 - 03.2024

High School Diploma -

Valley City High School

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Rylie Brothers