Ryley ANDERSON
Vancouver,BC
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fitness Center Receptionist
Fitness World
Vancouver, British Columbia
02.2024 - Current
- Greeted and welcomed guests upon their arrival to the fitness center.
- Handled customer inquiries in person, via telephone, or email.
- Provided information on class schedules, pricing plans, and available services.
- Processed membership applications and payments accurately and efficiently.
Guest Service Supervisor
The Royal Kelowna Bellstar Hotels And Resorts
Kelowna, British Columbia
11.2021 - 11.2023
- Ensured smooth operations of guest services by supervising staff, responding to inquiries, and resolving issues.
- Responded to and resolved guest issues or complaints.
- Oversaw daily operations of guest services department to ensure exceptional customer experience.
Front Desk Receptionist
Golds Gym
Vancouver, BC
11.2017 - 02.2021
- Ensured a friendly and professional greeting for all customers.
- Answered phones, responded to inquiries, and took messages.
- Inputted guest information into computer system accurately and securely.
- Ensured that all safety regulations were followed according to company standards.
Education
Associate of Science - Kinesiology
UBC
789 W Pender 01-2018
Skills
- Guest relations
- Complaint handling
- Professional appearance
- Problem-solving
- Microsoft office proficiency
- Teamwork
Certification
- Food Safe level 1
- Whmis Certification
References
References available upon request.
Timeline
Fitness Center Receptionist
Fitness World
02.2024 - Current
Guest Service Supervisor
The Royal Kelowna Bellstar Hotels And Resorts
11.2021 - 11.2023
Front Desk Receptionist
Golds Gym
11.2017 - 02.2021
Associate of Science - Kinesiology
UBC
Similar Profiles
Arman AbbaszadeArman Abbaszade
Sell Associate at Fitness worldSell Associate at Fitness world
Vipul SharmaVipul Sharma
Assistant General Manager at Fitness WorldAssistant General Manager at Fitness World
Hamid EbrahimiHamid Ebrahimi
Member Service Representative at Fitness WorldMember Service Representative at Fitness World
Behzad Ayoob ZadehBehzad Ayoob Zadeh
Member Service Representative at Fitness WorldMember Service Representative at Fitness World
Shunsuke SuetsuguShunsuke Suetsugu
Flight Instructor at Professional Flight CentreFlight Instructor at Professional Flight Centre