Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ryleigh Osborne

Kanata,Canada

Summary

I am a highly motivated and hardworking person. I am dedicated, reliable, and have a strong work ethic, consistently going above and beyond to achieve goals. I can adapt to any situation I am faced with. I am eager to offer my skill set to you!

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Brookside Senior Living
10.2024 - Current
  • Serve residents meals, ensuring food is presented attractively and at the right temperature.
  • Making sure that residents’ dietary preferences or restrictions (e.g., low-sodium, diabetic-friendly meals) are followed.
  • Taking meal orders from residents and ensuring their preferences are recorded accurately.
  • Offering beverage options and refilling drinks during the meal.
  • Addressing any concerns or complaints regarding food or service, escalating issues to supervisors when necessary.
  • Assisting residents with special needs, such as cutting food or helping them navigate the dining area.
  • Providing a friendly and welcoming atmosphere, engaging with residents while maintaining a respectful and professional tone.
  • Following safety standards for food handling and cleanliness to prevent contamination.
  • Maintaining a clean and organized work area, including any service stations.
  • Clearing tables promptly after meals, wiping down surfaces, and resetting the area for the next meal.
  • Setting tables with clean dishes, utensils, napkins, and condiments before meals.

House Cleaner

Signature Solutions
02.2023 - Current
  • Performed detailed cleaning tasks including sweeping, mopping, vacuuming, dusting, and sanitizing all rooms, ensuring a high standard of cleanliness.
  • Organized and decluttered spaces, enhancing the overall appearance and functionality of living areas.
  • Used cleaning products and equipment safely and efficiently, following established protocols and guidelines.
  • Worked with clients to customize cleaning routines to meet specific needs and preferences.
  • Maintained a high level of professionalism and reliability, consistently meeting deadlines and surpassing client expectations.

Hostess/Bartender

ViaMarzo Kitchen & Wine
12.2023 - 06.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, assisting staff.
  • Answered customer questions about hours, eating, seating and menu information.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Supported servers with keeping dining area ready for guests and proactively assisted servers during busy times, helping with food delivery and maintain high levels of guest satisfaction throughout their meal.

Co-op Student

Dominion Drywall Services
12.2022 - 06.2023
  • A wide range of duties, including designing logos, creation and management of social media accounts, as well as general labour on job sites.

Education

High school diploma or GED - undefined

A.Y Jackson Secondary School
Kanata, ON
06.2023

Skills

  • Self-awareness
  • Patience and Empathy
  • Phone Etiquette
  • Friendly, Positive Attitude
  • Payment and Processing
  • Cleaning and Sanitation
  • Team collaboration
  • Cash Handling
  • Dedicated Team Player
  • Greeting guests
  • Verbal and written communication
  • Customer service
  • Organizational skills
  • Scheduling Appointments
  • Problem Solving Skills
  • Listening Skills
  • Time Management
  • Effective Multitasking

Certification

Smart Serve

Languages

English
Full Professional

Timeline

Server

Brookside Senior Living
10.2024 - Current

Hostess/Bartender

ViaMarzo Kitchen & Wine
12.2023 - 06.2024

House Cleaner

Signature Solutions
02.2023 - Current

Co-op Student

Dominion Drywall Services
12.2022 - 06.2023

High school diploma or GED - undefined

A.Y Jackson Secondary School

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Ryleigh Osborne