Dynamic and detail-oriented professional with experience at Dr. Steve Ratty, Optometrist, excelling in file organization and insurance verification. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining an orderly environment and building strong relationships with clients, ensuring a seamless experience.
My position here entails balancing daily intake sales for the office, pricing various frames and merchandise, as well as organizing and making files for patients. Similarly, I pull insurance authorizations to keep files updated and precise. I also pull orders and notify the patients whose items are ready for pickup.
My time at this store consisted of organizing, and making sure everything was always neat and tidy. I would go around and pick up anything that wasn't in its place. I would also aid in the fitting rooms, where I would keep track of the number of items moving in and out of the area, while also making sure customers were satisfied. As well as working the register whenever there was a customer ready to check out.