Rylee Von Pinnon
Cottonwood
Summary
Dynamic sales associate with proven success at Old Navy, excelling in customer service and relationship building. Achieved consistent sales targets through effective product recommendations and persuasive communication. Skilled in cash handling and problem-solving, fostering a welcoming environment that enhances customer satisfaction and loyalty. Reliable team player dedicated to driving store performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Old Navy
04.2025 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
HomeGoods
05.2024 - 06.2025
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Torrid
07.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Reliable and punctual
- Relationship building
- Cash handling
- Product sales
- Cash register operation
Timeline
Sales Associate
Old Navy
04.2025 - Current
Sales Associate
HomeGoods
05.2024 - 06.2025
Sales Associate
Torrid
07.2023 - 12.2023
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