RYLEE SKARDAL
Winnipeg,Manitoba
Overview
4
4
years of professional experience
Work History
Eyewear Consultant
LensCrafters
Winnipeg, MB
04.2024 - Current
- Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.
- Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
- Was in charge of issuing receipts and processing refunds, credits, and exchanges.
- Helped customers by answering their questions and completing their requests.
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
- Assisted customers in locating and selecting merchandise in any store department.
- Assisted patients in choosing eyeglass frames that were appropriate for their prescription and style preferences.
- Filed claims with vision and medical insurance companies to get paid for optical services.
Seasonal Ambassador
Lush Fresh Handmade Cosmetic
Winnipeg, MB
10.2023 - 12.2023
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about merchandise, the use of merchandise, and what merchandise would best suit their needs.
- Gathered information from customers to help make the best recommendation for their needs.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Bed Bath & Beyond
Winnipeg, MB
10.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Camp Counselor
Clearview Christian Camp
Kenosee Lake, SK
07.2022 - 08.2022
- Oversaw camper activities in order to address behavioral issues while also encouraging fun, safety, and inclusivity.
- Oversaw pre-planned field trips and adhered to established safety guidelines to reduce the risk of accidents and injuries among campers.
- Give campers instructions for various activities.
- Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
- Cultivated positive relationships with them by interacting with children during activities.
- Plan outdoor activities and indoor activities for campers.
- Worked with other camp counselors to come up with fun and educational activities for the campers.
Timeline
Eyewear Consultant
LensCrafters
04.2024 - Current
Seasonal Ambassador
Lush Fresh Handmade Cosmetic
10.2023 - 12.2023
Sales Associate
Bed Bath & Beyond
10.2022 - 03.2023
Camp Counselor
Clearview Christian Camp
07.2022 - 08.2022