Rylan McBride
Lampman,SK
Summary
Dynamic professional with a proven track record at Grimes Sales Ltd, excelling in truck loading and safety compliance. Recognized for enhancing team efficiency and reducing workplace accidents through strict adherence to protocols. Strong communicator and adaptable team player, committed to achieving project deadlines while ensuring a safe and productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swamper
Grimes Sales Ltd
01.2025 - 03.2025
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
- Expedited job completion times with effective teamwork among crew members while executing various Swamper functions.
- Maintained a safe working environment by following safety protocols during all Swamper operations.
- Assisted in the training of new Swampers, ensuring they were well-prepared for their roles and responsibilities.
- Reduced workplace accidents through strict adherence to safety guidelines and procedures while performing Swamper duties.
- Demonstrated adaptability by taking on additional responsibilities when needed to ensure project deadlines were met.
Auto Parts Counterperson
Auto Parts Plus
09.2024 - 12.2024
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Managed customer orders from initial inquiry through delivery, ensuring a seamless purchasing experience for clients.
- Provided expert advice on product features, installation procedures, and maintenance recommendations for customers.
- Assisted customers in selecting the most suitable auto parts for their vehicles, ensuring optimal performance and safety.
- Handled returns and exchanges professionally, resolving issues efficiently while maintaining high customer satisfaction rates.
- Collaborated with team members to streamline processes, improving overall efficiency in the workplace.
- Ensured compliance with company policies and industry regulations regarding the sale, storage, and handling of auto parts.
Costumer Service
Canadian Tire
04.2023 - 09.2024
- Delivered exceptional customer service, addressing concerns and providing product information.
- Provided exceptional customer service to internal and external customers.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Provided exceptional customer service by promptly resolving issues and complaints.
- Answered inquiries and provided superior customer service to clients.
- Maximized client retention through exceptional customer service and timely followups.
- Increased member satisfaction by providing exceptional customer service and support.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Provided exceptional customer service through timely communication and professional interactions.
- Increased repeat business by delivering exceptional customer service experiences consistently.
Education
High School Diploma -
Martin Collegiate
Regina, SK06-2024
Skills
- Truck loading
- Unit loading and unloading
- Heavy lifting expertise
- Waste disposal
- Stacking efficiency
- [Type] industry specialist
- Pallet jack proficiency
- Order picking
- Loading dock operations
Languages
English
Full Professional
Certification
h2s alive
Timeline
Swamper
Grimes Sales Ltd
01.2025 - 03.2025
Auto Parts Counterperson
Auto Parts Plus
09.2024 - 12.2024
Costumer Service
Canadian Tire
04.2023 - 09.2024
High School Diploma -
Martin Collegiate