Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryen Mackenzie

Hamilton,ON

Summary

Hi there! My name is Ryen, and I’m a passionate university student looking to join you as your newest server & bartender at Bernie's Tavern!


I have several years of serving and bartending experience, a real passion for connecting with people and a love for everything you do at Bernie's, so I would love to be considered for the position - thank you!


Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista/Kitchen Leader

Mulberry Coffeehouse
02.2023 - 12.2023
  • Making all espresso based drinks, cocktails and food while cultivating warm relationships with both new and regular customers. I love people - this really is the best part of the service industry.
  • Preparing multiple orders simultaneously during peak periods to maximize customer satisfaction and create happy, repeat business.
  • Scheduling and received food and beverage deliveries while adhering to food cost and budget.

Taproom Server

Fairweather Brewery
10.2021 - 02.2023
  • Creating individual, warm relationships with each and every guest. Yes, I really do love talking to them.
  • Possessing an extensive knowledge of the craft beer process and selection. Making recommendations and walking people through the magic of brewing.
  • Keeping the taproom presentable and well-stocked.
  • Maintaining the cleanliness of the taproom and brewery, stocking the floor, changing kegs, wrapping and waxing bottles, monitoring and shutting down promptly at the end of the night.

Server

The Burnt Tongue
06.2018 - 09.2020
  • Working the front of house as the head server. Taking and serving customer orders with both warmth and efficiency. Remaining knowledgeable about our menu and any potential dietary restrictions or needed substitutions to ensure everyone is able to get something they enjoy.
  • Collecting payments from tables, preparing checks, taking phone and online orders and taking action to correct any problems.
  • Maintaining clean and organized dining areas to uphold restaurant hygiene standards.
  • Using slow periods to clean, restock, or help in the kitchen any way I can.


Server & Bartender

Valentinos
09.2015 - 06.2018
  • Organizing and setting up the bar, maintaining the cleanliness of the bar area and all glassware, as well as the taproom and keg room.
  • Remaining up to date on daily features and understanding the composition of menu items, noting ingredients and allergens present in each dish.
  • Assisting with suggesting food and beverage options to guests – noting suitable pairings and maintaining a large knowledge of rotating drinks, specialty coffees and local selections.
  • Maintaining large sections of tables while also assisting our host team members - balancing running duties as well as ensuring a smooth open and close across each shift.

Education

Bachelor of Arts - Psychology

McMaster University
Hamilton, ON
2024

Skills

  • I am an artist first - I love to create and express with mixed media When I'm not working I'll be out painting, doing slam poetry or dancing
  • I am passionate about activism within the community through volunteering at different shelters and non-profits across the city
  • I’m very interested in sustainable and holistic living; hiking, yoga, meditation, grounding practices, you name it Energy is currency

Certification

  • Smart Serve Certified
  • Food Handlers Certified
  • WHMIS Certified

Timeline

Barista/Kitchen Leader

Mulberry Coffeehouse
02.2023 - 12.2023

Taproom Server

Fairweather Brewery
10.2021 - 02.2023

Server

The Burnt Tongue
06.2018 - 09.2020

Server & Bartender

Valentinos
09.2015 - 06.2018

Bachelor of Arts - Psychology

McMaster University

Similar Profiles

CREATE PROFILE
Ryen Mackenzie