Rydham Patel
Summary
- Dedicated and organized Operations specialist with 3 years of great relationship-building and problem-solving experience.
- Driven to perform well under pressure and go above and beyond the call of duty.
- Team player adept at forming alliances and long-lasting connections with people from various ages and managerial levels.
- Dynamic and dependable, with excellent customer service and communication abilities.
- More than 6 years of experience with Microsoft Platforms( Excel, Word, PowerPoint, Outlook)
Overview
2
2
years of professional experience
Work History
Operations Support Manager
Walmart
Ajax, ON
08.2023 - Current
- Use problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations.
- Provided administrative support to management, resulting in improved efficiency in daily operations.
- Supported accounting office with daily procedure.
- Helped in analyzing weekly, monthly, quarterly and yearly audit reports.
- Ensuring appropriate cash controls, handling as much as $250,000 per day
- Analyzed data to identify trends and developed strategies to improve operational efficiency and cost savings.
- Analyzed financial data to identify discrepancies and trends that could provide insight into operational performance.
- Evaluated and negotiated vendor contracts to reduce operational costs and improve customer service.
Salesfloor Lead Department Manager
Walmart
Hamilton, ON
11.2022 - 08.2023
- Interviewed and hired prospective employees according to team needs.
- Communicated with vendors regarding contracts and financial responsibilities.
- Met with suppliers to negotiate product prices and coordinate delivery schedules
- Tracked store inventory and ordered new products to prevent shortages
- Coordinated employee schedules according to availability and made staffing adjustments to cover shift
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Proficiently oversaw daily financial transactions averaging $120,000, ensuring strict adherence to financial regulations while maintaining impeccable accuracy and timely execution.
Produce Department Manager
Walmart
Burlington, ON
04.2022 - 11.2022
- Handled clients' inquiries with knowledgeable and forward-thinking approach
- Developed and maintained relationships with customers and assisted in generating sales opportunities
- Developed excellent rapport with custom builders to expand opportunities for growth
- Managing and planning the inventory
- Managed daily money transactions averaging up to $150,000, ensuring accuracy, timeliness, and compliance with financial regulations.
Customer Desk Advisor
IKEA
Burlington, ON
09.2021 - 04.2022
- Delivered exceptional customer service by targeting solutions on unique customer situations and needs
- Researched and resolved problems using multiple databases and applications
- Offered emergency assistance to deal with critical issues
- Set up customer accounts in system and updated details to reflect current information
- Kept records of customer interactions or transactions, recording details of inquiries and actions taken
- Resolved customers' service or billing complaints by exchanging merchandise, refunding money or adjusting bills
- Gathered and verified required customer information for tracking system.
Education
Business
Mohawk College Hamilton
04.2022
Skills
- Decision Making
- Critical thinking and problem solving
- Communication Skills
- Microsoft Office
- Ability to Multitask
- Fast Learner
- Effective Time Management
- Ability to Work Under Pressure
- Adaptability
- Ability to Work in a Team
- Digital Literacy
Refrences
Available upon request.
Timeline
Operations Support Manager
Walmart
08.2023 - Current
Salesfloor Lead Department Manager
Walmart
11.2022 - 08.2023
Produce Department Manager
Walmart
04.2022 - 11.2022
Customer Desk Advisor
IKEA
09.2021 - 04.2022
Business
Mohawk College Hamilton