RYDER LOCK
St. George,Canada
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaning Crew Member
VanMack Cleaning
Cambridge, ON
08.2020 - Current
- Ensured compliance with cleaning protocols in office buildings.
- Used chemicals safely in accordance with WHMIS guidelines.
- Maintained secure access to multiple commercial facilities.
- Completed sanitation duties with strong attention to detail.
Road Crew Laborer
City of Brantford
Brantford, ON
05.2025 - 09.2025
- Followed municipal safety policies and hazard-control procedures during road operations.
- Set up road signage, safety markers, and secure work perimeters.
- Demonstrated situational awareness while working in high-risk outdoor conditions.
- Completed tasks accurately under time pressure.
- Operated tools and equipment responsibly according to training.
Nutrition Aide
Brantford General Hospital — Brant Community Healthcare System
05.2024 - 09.2024
- Adhered to strict food safety, dietary, and infection-control protocols.
- Ensured accuracy with dietary restrictions, allergies, and patient-specific meal plans.
- Communicated clearly with nursing staff and dietary teams.
- Labeled and documented dietary items with zero errors.
- Worked efficiently during time-sensitive meal delivery schedules.
Ice Cream Server
Rosies Ice Cream
Paris, ON
05.2023 - 09.2023
- Delivered customer service in high-volume, fast-paced settings.
- Handled cash and operated POS equipment accurately.
- Maintained sanitation and food safety standards.
- Resolved minor customer concerns professionally.
Lawn Care Worker
JNJ Property Maintenance
Brant, ON
06.2022 - 08.2022
- Identified property hazards and reported safety concerns.
- Operated lawn care tools and equipment responsibly.
- Worked independently and completed tasks under deadlines.
Babysitter
Private Family
Waterford, ON
03.2020 - 11.2022
- Supervised children responsibly and ensured safety at all times.
- Handled minor emergencies with calm problem-solving.
- Prepared meals and maintained organized activity areas.
Education
Diploma - Customs Border Services Administration
Fleming College
Peterborough, ON04.2026
Skills
- Communication & Public Interaction
- Conflict Resolution & De-escalation
- Situational Awareness & Safety Compliance
- Decision-Making Under Stress
- Teamwork & Independent Task Execution
- Customer Service & Professional Etiquette
- Microsoft Office, D2L, Data Entry
- Understanding of Customs Procedures, Tariff Classification & Compliance
- Team collaboration
Languages
English
Professional Working
Certification
First Aid
Smart Serve
CPR
Timeline
Road Crew Laborer
City of Brantford
05.2025 - 09.2025
Nutrition Aide
Brantford General Hospital — Brant Community Healthcare System
05.2024 - 09.2024
Ice Cream Server
Rosies Ice Cream
05.2023 - 09.2023
Lawn Care Worker
JNJ Property Maintenance
06.2022 - 08.2022
Cleaning Crew Member
VanMack Cleaning
08.2020 - Current
Babysitter
Private Family
03.2020 - 11.2022
Diploma - Customs Border Services Administration
Fleming College