Ryanna Hayden
Brampton,Ontario
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
The Rec Room
01.2023 - 08.2023
- Enhance customer satisfaction by greeting and seating guests promptly upon arrival.
- Provide exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborate with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contribute to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Retail Associate
SVP Sports
10.2022 - 12.2022
- Welcome customers with a positive attitude
- Provide excellent customer service to customers in a fast paced environment
- Maintain and organize storage room
- Help customers find their preferred shoes and apparel
Camp Counselor
Focus on Youth
06.2022 - 07.2022
- Maintain the safety of campers as well as ensure the safety of the overall camp
- Remain calm in emergencies as well as stressful situations
- Address camper concerns and promptly resolve disputes
- Offer guidance in group and camp-wide activities
Cast Member
Cineplex Entertainment
10.2021 - 05.2022
- Welcome and serve guests with a positive attitude
- Handle guest questions and concerns
- Menu knowledge (upselling combos and recommendations)
- Sell movie tickets, refund and swap tickets
- Cross-trained (concession & floor)
- Inventory counts
Ride Attendant
Canada's Wonderland
06.2021 - 10.2021
- Responsible for boarding and securing passengers, starting rides and ensuring a safe exit
- Maintained order while guests wait in line
- Constantly kept a clean and safe environment before and after ride cycles
- Effectively handled guest complaints and concerns
- Reached ride cycle goals that exceed average
Education
Notre Dame Catholic Secondary School
Brampton, ON06.2023
Skills
- Works well under pressure
- Strong work ethic
- Works well with others
- Positive Attitude
Locations
- Brampton, Ontario
- Mississauga, Ontario
- Vaughn, Ontario
References
Available Upon Request
Certification
Smart Serve Certified
Timeline
Restaurant Hostess
The Rec Room
01.2023 - 08.2023
Retail Associate
SVP Sports
10.2022 - 12.2022
Camp Counselor
Focus on Youth
06.2022 - 07.2022
Cast Member
Cineplex Entertainment
10.2021 - 05.2022
Ride Attendant
Canada's Wonderland
06.2021 - 10.2021
Notre Dame Catholic Secondary School