Overview
Work History
Education
Skills
Locations
References
Certification
Timeline
Generic

Ryanna Hayden

Brampton,Ontario

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

The Rec Room
01.2023 - 08.2023
  • Enhance customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provide exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborate with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Contribute to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Retail Associate

SVP Sports
10.2022 - 12.2022
  • Welcome customers with a positive attitude
  • Provide excellent customer service to customers in a fast paced environment
  • Maintain and organize storage room
  • Help customers find their preferred shoes and apparel

Camp Counselor

Focus on Youth
06.2022 - 07.2022
  • Maintain the safety of campers as well as ensure the safety of the overall camp
  • Remain calm in emergencies as well as stressful situations
  • Address camper concerns and promptly resolve disputes
  • Offer guidance in group and camp-wide activities

Cast Member

Cineplex Entertainment
10.2021 - 05.2022
  • Welcome and serve guests with a positive attitude
  • Handle guest questions and concerns
  • Menu knowledge (upselling combos and recommendations)
  • Sell movie tickets, refund and swap tickets
  • Cross-trained (concession & floor)
  • Inventory counts

Ride Attendant

Canada's Wonderland
06.2021 - 10.2021
  • Responsible for boarding and securing passengers, starting rides and ensuring a safe exit
  • Maintained order while guests wait in line
  • Constantly kept a clean and safe environment before and after ride cycles
  • Effectively handled guest complaints and concerns
  • Reached ride cycle goals that exceed average

Education

Notre Dame Catholic Secondary School
Brampton, ON
06.2023

Skills

  • Works well under pressure
  • Strong work ethic
  • Works well with others
  • Positive Attitude

Locations

  • Brampton, Ontario
  • Mississauga, Ontario
  • Vaughn, Ontario

References

Available Upon Request

Certification

Smart Serve Certified

Timeline

Restaurant Hostess

The Rec Room
01.2023 - 08.2023

Retail Associate

SVP Sports
10.2022 - 12.2022

Camp Counselor

Focus on Youth
06.2022 - 07.2022

Cast Member

Cineplex Entertainment
10.2021 - 05.2022

Ride Attendant

Canada's Wonderland
06.2021 - 10.2021

Notre Dame Catholic Secondary School

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Ryanna Hayden