Ryan Coke Abagat
Manila,BC
Summary
Over a decade of sales and healthcare experience, I create customized solutions that match the needs and goals of our members and deliver exceptional customer service that builds long-term relationships.
I have a proven track record of growing revenue and exceeding targets, having contributed to the success of many enterprises. I also have excellent management skills, having led and guided diverse teams, fostered collaboration, and inspired individuals to reach their full potential. I hold a Bachelor of Science in Nursing from Pamantasan ng Lungsod ng Marikina, which has given me a thorough understanding of the healthcare industry's dynamics, challenges, and opportunities. I am passionate about empowering our members to ladder up their careers through free resources and premium services.
Overview
16
16
years of professional experience
Work History
Business Development Manager
C2H
02.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
Freelance Virtual Assistant
Bruntwork/ Upwork
06.2023 - Current
- Established appointments for field sales representatives to visit prospective customer locations.
- Contacted established customers to propose new offerings and increase revenue.
- Followed company scripts to cover key points and overcome objections.
- Redirected questions and concerns toward beneficial aspects of available offerings.
- Scheduled phone calls between potential customers and sales representatives.
Sales Account Executive
TheLadders.com
08.2022 - 01.2023
- Making outbound calls to small/medium/large businesses across industries that are actively seeking new talent to fill all open positions
- Marketing emails are being sent to all prospective clients
- Conducting research for each prospective client business
- Making contact with clients that sign up for a new account and then convert to paying customers/premium subscriptions (Annual or Monthly)
- Setting up scheduled appointments/meetings with a new client in order to discover the client's needs in terms of their business goals/targets by responding to consumer inquiries and concerns about the product
- Conduct a sales presentation and a live demo of the platform using Zoom to fulfill their hiring goals, providing recommendations/solutions is dependent on the client's needs and present situation
- Negotiate quoted prices, credit conditions, and other bid parameters Prices, sales terms, and service agreements
- Follow up with all existing clients to solicit comments and progress on the solutions we provide, and to determine how we can continue to assist them in expediting their process in order to achieve their deadline
- When it comes to recruitment, upselling other products/solutions that are tailored fit depending on company needs
- Maintain and report on repeat sales orders, activity, and pipeline and achieving monthly revenue goal of at least $25K revenue.
Sales Team Manager
Acquire Asia Pacific
05.2014 - 08.2022
- Years of experience as an Outbound Agent, Product Trainer, Team Lead, PROGRAM MANAGER within the 8 yrs.
- Selling Telecommunication Services (VIOP, ADSL, Fiber Optic, Mobile, Power and GAS, SIM Card
- Handles B2B, B2C
- Catering Small, medium Business
- Full Cycle Sales- Prospecting to Closing
- Responsible for Day to day Activities and Guidance of their Team Members
- Coaching and call Monitoring
- Implementation of guidelines and Updates
- Assist Issues of the employee
- Ensuring Team Understands the objective and direction of the business.
- Inbound and Outbound Process
- Collaborated with team members to achieve target results.
- Implemented more efficient processes and reduced wasted resources.
Subject Matter Expert/ Team Leader
United Health Group
05.2011 - 05.2013
- Manage workflow
- Poor workflow management results in unnecessary stress and frustration; unresolved workflow problems can eventually lead to job dissatisfaction and the loss of team members
- While challenges are inevitable in any work situation, the challenges created by poor workflow management are preventable
- Keep everything related to the project in one location
- Store project documents- including emails, schedules, outlines, first drafts, and revisions-in paper or electronic folders
- Using folders makes information easier to locate, saving time and reducing aggravation
- Use a calendar to track deliverable dates, deadlines, and reminders
- Because dates are subject to change, using an electronic calendar such as Outlook or Google Calendar helps prevents confusion
- Keep detailed records of project activities
- Not only is this essential for payment, but it also helps the SME learn how long it takes to complete various activities, resulting in improved planning and time management
- Ask questions
- Details are easily overlooked in a team setting because team members share information frequently, often on a daily basis
- Build relationships
- Strong working relationships contribute to improved project outcomes and greater job satisfaction, while reducing conflict and misunderstanding
- Responding to emails and calls promptly is an easy way to build strong relationships
- Accept change
Customer Service Representative
HTMT Global Limited
01.2009 - 01.2011
- Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
- Assisted customers with product-related questions, feedback and complaints.
Outbound and Inbound US Grants
PNI KMPG
05.2008 - 01.2009
Education
Bachelor of Science - Nursing
Pamantasan ng Lungsod ng Marikina
2008
High School Diploma -
Don Bosco Technical College
2003
Skills
- Outbound Sales
- Business & Account Management
- Lead Management
- Lead Generation
- Software as a Service (SaaS)
- Sales Pipeline Management
- Cold Calling
- Program Management
- Health Care Management
- Project Management Tool: Salesforce, Hubspot, Tableau
- Communication Tool: Slack, Google Chat, Whatsapp, Zoom, Skype
- Other Software Skills: Google Docs, Google Sheets, Google Slides, Ms Office ( Word excel and Powerpoint)
Timeline
Business Development Manager
C2H
02.2024 - Current
Freelance Virtual Assistant
Bruntwork/ Upwork
06.2023 - Current
Sales Account Executive
TheLadders.com
08.2022 - 01.2023
Sales Team Manager
Acquire Asia Pacific
05.2014 - 08.2022
Subject Matter Expert/ Team Leader
United Health Group
05.2011 - 05.2013
Customer Service Representative
HTMT Global Limited
01.2009 - 01.2011
Outbound and Inbound US Grants
PNI KMPG
05.2008 - 01.2009
Bachelor of Science - Nursing
Pamantasan ng Lungsod ng Marikina
High School Diploma -
Don Bosco Technical College
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