Ryan Christopher Viado

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

* Coaching Session

* Admin Task

* Call listening

* Client Meetings

* Supports / Sup Calls

• Operated cash registers and POS systems, handling over $Amount in cash daily.
• Cooked, prepared and bagged food for customers.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
• Administered compensation, benefits and performance management systems at direction of supervisor.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Assisted customer by locating items, processing payments and carrying out heavy purchases.
• Helped customers complete purchases, locate items and join reward programs.
• Planned and implemented special events to bring in new customers and drive product sales.

• Talked with customers about project specifications, budgets and timelines for top-notch customer service.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.