Ziying Chang
Milpitas
Summary
A dedicated and customer-focused professional with a strong background in high-traffic retail environments, now seeking to transition into a Sales Specialist role at Apple. Having experienced the longevity and user-centric design of Apple products firsthand, I am passionate about helping customers discover technology that improves their lives. I bring proven skills in interpersonal communication, team collaboration, and problem-solving from my experience in the food and beverage industry. My long-term goal is to leverage my frontline customer insights to eventually contribute to Apple’s product design team, ensuring that technology remains accessible, durable, and centered on human needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service
Mala Town
Milpitas, CA
12.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Service
Super Potato
Milpitas, CA
09.2024 - 11.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
No Degree - 20379965
De Anza College
Cupertino, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Certified lvmh, 04/12/205
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Service
Mala Town
12.2025 - 01.2026
Service
Super Potato
09.2024 - 11.2025
No Degree - 20379965
De Anza College