Ryan Wilson
Rockland,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Finance Manager
CarLoft
01.2024 - Current
- Determine the customer’s need for financing and explore payment options
- Reviewed documentation and identified financial discrepancies where applicable.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Accurately prepare paperwork related to the transaction and submits to the dealership’s Accounting Department in a timely manner
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers and co-workers
- Create and execute a personal business plan focused on developing new and existing client relationships through CRM database for profitable business growth and increased products per client
- Utilize strong risk assessment skills to analyze, prepare, review and recommend loan structures to meet client needs within the banks requirements
- Proven ability to provide an exceptional customer experience
Subprime Account Manager
G&M Auto Sales & Service
03.2021 - 01.2023
- Manage small sales team of 4; communicate monthly sales target, provide direction, support, and motivation to team to meet expected CSI scores
- Warm call subprime leads provided by auto lead source
- Worked primarily with subprime customers
- Close deals by effectively negotiating price on customers desired vehicle
- Input deals and work closely with all major and subprime banks after customers deal has been submitted through Dealertrack
- Provide banks with all supporting documents to close deals and complete files for dealer
- Perform high-quality, professional, and knowledgeable presentation and demonstration on all products such as; vehicle warranty, gap insurance, etc
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
Senior Sales Consultant
Pathway Hyundai
10.2019 - 01.2021
- New/Used consultative sales process to match customers with vehicles suiting their needs. ·
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.
- Researched new automotive releases to maintain knowledge on new products and trends.
- Informed customers on associated dealer services and products such as extended warranties.
- Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Lead Hand
Kanata Landscaping
05.2018 - 09.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Operated all ground and gardening equipment efficiently
- Lift and Lay brick
- Maintained a clean work site at all times and or cleaned debris from finished worksite
- Manual labor for extended periods at a time
- Work closely with site supervisor/foreman
- Self-supervised laborers when foreman was not on site
- Conducted snow removal as required and on call ·
- Assisted with training new landscape staff with hands on training
- Finished all projects by a deadline
Retail Associate
American Eagle Outfitters
06.2013 - 08.2015
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
College Diploma - Business
ALGONQUIN COLLEGE
OTTAWA2017
High School Diploma -
All Saints Catholic High School
Kanata, ON2015
Skills
- Customer Service
- Account Management
- Flexible and Adaptable
- Client Relationship Management
- Strategic Planning
- Self-Motivated
- Decision-Making
- Analytical and Critical Thinking
- Planning and Coordination
- Organization and Time Management
- Excellent Communication
- Multitasking Abilities
- Dependable and Responsible
Certification
OMVIC
Timeline
Finance Manager
CarLoft
01.2024 - Current
Subprime Account Manager
G&M Auto Sales & Service
03.2021 - 01.2023
Senior Sales Consultant
Pathway Hyundai
10.2019 - 01.2021
Lead Hand
Kanata Landscaping
05.2018 - 09.2019
Retail Associate
American Eagle Outfitters
06.2013 - 08.2015
College Diploma - Business
ALGONQUIN COLLEGE
High School Diploma -
All Saints Catholic High School
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