Ryan Warholm
Calgary,AB
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Real Canadian Superstore
02.2020 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Operations Manager
Real Canadian Superstore
07.2016 - 02.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Team Leader
Walmart Logistics
12.2012 - 07.2016
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
GED -
Bow Valley College
Calgary, ABSkills
- Stock Rotation
- New Hire Training
- Content Workflow
- POS Systems Operations
- Attention to Detail
- Team-Building Exercises
- Mathematical Calculation and Reasoning
- Business Leadership
- Coaching and Mentoring
- Employee Scheduling
- Strategic Merchandising
Timeline
Assistant Store Manager
Real Canadian Superstore
02.2020 - Current
Operations Manager
Real Canadian Superstore
07.2016 - 02.2020
Team Leader
Walmart Logistics
12.2012 - 07.2016
GED -
Bow Valley College
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