Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Ward

Capistrano Beach

Summary

Accomplished, Self directed Customer Service professional with lengthy record of success in both sales and inventory management. Recognized as top performer for excellent work ethic, people skills, and dependability. The ability to grow and learn, and become a Swiss army knife in any situation makes for a moldable, and willing to learn employee. Excited and willing to start a new chapter in my professional career!

Overview

11
11
years of professional experience

Work History

Customer Service/Sales Manager

Exile Skimboards
08.2020 - Current
  • Primary email respondent, exporter, and customer service representative. Day to day shipping and handling all goes through myself. Since being here have learned the ins and outs of the business. Excel at customer service interactions via email, phone call, or in person daily. Very accustomed to handling a lot of volume as well as returns and any other issues with our products. Hugely responsible for a myriad of business to business sales, along with direct to consumer. Hold various accounts across the country and beyond, helping with sales and inventory management. Helped spearhead and run various different projects, remodels and changes. Responsible for a few of the companies key success's over the time spent here.

Server

Scarlet Kitchen and Lounge
02.2023 - Current
  • Continued my love for customer service and hospitality by acquiring a secondary part-time job in the industry. An integral part in a wonderful team of employee's creating a fine and exciting dining experience. Vast knowledge of people, food and wine skills. Recognized as a top server at a premier restaurant in south Orange County. Creating an experience and great night out for people spending their hard-earned money is something I hold very dear.

Server, Event Server

The Deck
11.2014 - 05.2020
  • Executed top-quality customer service, including: greeting guests in friendly manner, receiving orders and accommodating needs and requests of 100+ customers daily. Demonstrated trust, support and respect towards team members in day-to-day work activities. Persuasively introduced new menu items to customers boosting monthly revenue. Training new hires to ensure superior customer service and productivity, strong familiarity with wine stocks and proper food pairings. Cross training to run exclusive VIP Cabana Parties. Helped manage stock and inventory.

Education

General Education -

Laguna Beach High School
Laguna Beach, CA
06.2013

Skills

  • Customer service, Sales, B2B sales, Communication skills, Operations Management, Microsoft Office, Fast learner, Leadership Experience, Strong work ethic

Timeline

Server

Scarlet Kitchen and Lounge
02.2023 - Current

Customer Service/Sales Manager

Exile Skimboards
08.2020 - Current

Server, Event Server

The Deck
11.2014 - 05.2020

General Education -

Laguna Beach High School

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