Ryan Tsang
St. Stephen,NB
Summary
Personable, versatile, detail-oriented; thrives on change and challenge; seeking opportunities to contribute in tangible, meaningful ways towards furthering an organization's strategic agenda. Consistently recognized by others for responsibility, critical thinking, problem-solving, communications abilities, intellect, consistent hard work, and well-grounded personal values.
Overview
4
4
years of professional experience
Work History
ASSISTANT CONCIERGE
Loblaws
08.2023 - 02.2024
- Maximized client satisfaction by promptly addressing concerns and resolving issues.
- Supported high call volume periods, maintaining a professional demeanor under pressure.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Sorted paperback copies of orders by their chronological order and archived them for later inspection.
Personal Shopper
Loblaws
08.2023 - 02.2024
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Served clients with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
Night Crew Member
McDonald's Canada
02.2023 - 04.2023
- Improved customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Ensured timely completion of nightly tasks by effectively managing time and prioritizing duties.
- Enhanced team productivity with strong communication skills and collaboration on assigned tasks.
- Reduced inventory discrepancies by accurately counting and organizing stock during restocking processes.
Student Volunteer
AgeCare
03.2020 - 04.2020
- Enhanced community outreach by organizing and participating in various volunteer activities.
- Boosted team morale and productivity by consistently providing support and encouragement to fellow volunteers.
- Used strong interpersonal communication skills to convey information to others.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer activities.
Education
High School Diploma -
Centennial High School
Calgary01.2023
Skills
- Vendor interaction
- Quality Assurance
- Reservation coordination
- Self-Motivated
- Communication
- Organization and Time Management
- Teamwork and Collaboration
- Attention to Detail
Timeline
ASSISTANT CONCIERGE
Loblaws
08.2023 - 02.2024
Personal Shopper
Loblaws
08.2023 - 02.2024
Night Crew Member
McDonald's Canada
02.2023 - 04.2023
Student Volunteer
AgeCare
03.2020 - 04.2020
High School Diploma -
Centennial High School
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