Ryan Tremblay
Lefroy,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Automotive Paint Technician
Multimatic Niche Vehicles
Markham, ON
05.2016 - 11.2024
- Mixed and matched paint colors to match customer specifications.
- Prepared surfaces for painting by sanding, cleaning, and removing rust.
- Applied primers, sealers, base coats and clear coat finishes to vehicles according to manufacturer's specifications.
- Utilized airbrushes and conventional spray guns to apply automotive paints.
- Maintained a clean work area in compliance with safety regulations.
- Repaired minor scratches, dents, chips and other imperfections on vehicle surfaces prior to painting.
- Inspected painted vehicles for defects such as runs or sags in the finish before returning them to customers.
- Adjusted the flow of material from spray guns so that it met factory standards of quality.
- Cleaned up after each job with solvents and cleaners as needed.
- Washed painted parts after drying process was complete in order to remove any residue or dust particles.
- Applied protective coatings such as waxes or sealants after completion of painting job.
- Refinished painting work to correct errors and damage to vehicles.
Auto Finance Manager
Longman's Markham Kia
Markham, ON
09.2014 - 05.2016
- Managed financial transactions with customers to ensure accurate and timely payments.
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Prepared monthly reports analyzing the performance of the auto finance department.
- Researched and resolved customer inquiries related to billing issues or account discrepancies.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Identified areas of improvement in existing processes related to auto financing services.
- Reviewed documents such as contracts, titles, insurance policies., before approving loans.
- Worked closely with other departments within the organization such as sales, marketing, accounting., to ensure efficient operations.
Auto Sales Consultant
Don rth Hyundai Valley North Hyundai
Markham, ON
06.2010 - 09.2014
- Greeted customers, identified their needs and wants, and provided assistance to make a purchasing decision.
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
- Negotiated with customers to close sales at agreed upon prices.
- Adhered to dealership policies in order to maintain customer satisfaction and ensure repeat business.
- Maintained up-to-date knowledge of new models, features and accessories.
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
- Followed-up with customers after purchase to verify satisfaction level was met or exceeded expectations.
- Facilitated effective working relationships between dealership staff members, vendors and customers.
Education
High School Diploma -
Newmarket High School
Newmarket, ON06-2000
Automotive Marketing
Georgian College of Applied Arts And Technology
Barrie, ONSkills
- Environmental Compliance
- Spray Gun Operation
- Primer Application
- Damage Assessment
- Team Building
- Time Management Abilities
- Interpersonal Skills
- Written Communication
- Multitasking
- Adaptability and Flexibility
Timeline
Automotive Paint Technician
Multimatic Niche Vehicles
05.2016 - 11.2024
Auto Finance Manager
Longman's Markham Kia
09.2014 - 05.2016
Auto Sales Consultant
Don rth Hyundai Valley North Hyundai
06.2010 - 09.2014
High School Diploma -
Newmarket High School
Automotive Marketing
Georgian College of Applied Arts And Technology
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