Experienced with overseeing warehouse operations, ensuring efficiency in receiving, storing, and distribution processes. Utilizes strategic planning to meet organizational goals and improve workflow. Track record of maintaining inventory accuracy and fostering collaborative team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Advisor/Warehouse Supervisor
Kenworth Ontario
04.2023 - Current
Delivered a high level of customer service, and developed strong relationships with customers
Interact, respond and follow up with customers on a daily basis
Processed customer orders through the computer system ensuring accuracy and prompt delivery service
Keep up to date with products, accessories, prices, and key features of major competitors
Daily warehouse operations, including Shipping and receiving, cycle counts, and delivery truck routing
Operations Manager
Allans Inc
03.2022 - 03.2023
Making sure that all operations run smoothly and align with quality standards
Creating strategies and policies for company growth, including Employment contracts, Safe Driving Guidelines, and Building Maintenance Plans
Employing means to keep company costs down
Conducting staff performance reviews and motivating staff
Achieving better business practices including implementation of Routing software and Geotab
Warehouse Manager
Reliance Home Comfort
01.2019 - 02.2022
Manage an efficient warehouse. Review and ensure KPIs are being achieved.
Maintain sufficient inventory levels of serialized equipment and consumable parts.
Support technicians in the field in a territory spanning from Cobourg to Cornwall, ON.
Facilities Manager and Designated Employee. Responsible for maintenance and improvements within the warehouse/office, and main contact for Vendors.
JHSC Chairman and branch Health & Safety Champion Warehouse Manager
Warehouse Manager
The Mississauga Food Bank
02.2017 - 12.2018
Responsible for compliance with all health & safety, and food safety regulations throughout the facility (includes developing standards, posting standards/procedures, training as necessary, ensuring staff and volunteer compliance, etc.)
Direct and supervise the work of Warehouse Operator(s) and Driver(s), including creation of daily run sheets
Responsible for the recruiting, hiring/terminating, performance assessment, compensation, and training/development of all warehouse staff
Purchasing food as required and according to budget, developing relationships with vendors to obtain best pricing
Develop/maintain current warehouse Standard Operating Procedures and ensure compliance
Provide regular reports to management team and provide input into annual warehouse operations budget
Education
High School Diploma -
Bramalea Secondary School
Brampton, ON
09.2001
Business Administration - undefined
Sheridan College
Brampton, ON
01.2009
Skills
Warehouse & Operations Management – 15 years
Proficient with both Microsoft Office and Google suite – 10 years
Project Management & Process Improvement – 10 years
Inventory, Logistics & Supply Chain Management – 10 years
Customer Service & Sales – 6 years
Team Management and Supervising – 15 years
Heavy forklift , Counterbalance, reach truck, and walkie experience – 15 years
Certification
Lean Six Sigma Green Belt
First Aid & CPR Level C
WHMIS Certified
Certified Forklift Operator - counterbalance and reach