Ryan Talvitie
Sault Ste. Marie,ON
Summary
Assist you and your team to get all work done with high quality and on time. Further my knowledge about the workplace and gain valuable on the job experience.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Algoma Steel
05.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Order entry and customer shutdowns using various SAP functions
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Use of excel, word, SAP
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Roll Hand
Algoma Steel
05.2022 - 09.2022
- Reduced assembly time for various products through efficient task prioritization and time management.
- Enhanced product quality by meticulously inspecting materials and finished goods.
- Building rolls and taking them apart, using shot blast machine to blast roles when necessary.
- Operating 40 ton remote pendulum crane.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
Maintenance Worker
International Bridge Association
05.2021 - 09.2021
- Painted bridge and road lines, escorted oversized or explosive loads over bridge
- Groundskeeping such as lawn cutting and edging, sand removal, and cleaning around the facilities
- Construction, carpentry work, and traffic control
- Bank runs/ picking up and dropping off various items.
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
- Collaborated with other team members to complete complex repair projects within deadline constraints.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
Service Clerk
Pino's Get Fresh
05.2018 - 04.2021
- Cart collecting, bagging groceries, helping customers
- 2 years working in the grocery department stocking shelves and creating displays.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Streamlined store operations by maintaining a well-organized and clean environment for customers.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
Owner/Operator
Trc Lawncare
04.2013 - 10.2017
- Created a business plan inclusive of projected costs and revenues
- Developed a client base
- Prepared and issued invoices
- Provided lawn cutting, fertilizing, leaf raking, and landscaping services.
Education
Bachelor of Arts - Economics With Management Minor
Wilfrid Laurier University
Waterloo, ON06.2024
High School Diploma -
Korah Collegiate And Vocational School
Sault Ste. Marie, ON06.2020
Skills
- Resourceful and creative
- Excellent computer and technology skills (ability to use popular programs such as Microsoft Office suite with ease)
- Very quick learner
- Great organization skills
- Detail Oriented
- Able to work independently and consider and provide ideas as part of a team
- Data Entry
- Critical Thinking
- Problem Resolution
References
- Mike Hanchuk, Pinos, (705) 987-6130
- Tara Abernot, AECOM Canada Ltd., (705) 942-2612
Volunteer Experience
- Volunteered for multiple extra-curricular events at Korah Collegiate as a Korah Ambassador.
- 24 Hour Relay for Life participant.
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Algoma Steel
05.2023 - 09.2023
Roll Hand
Algoma Steel
05.2022 - 09.2022
Maintenance Worker
International Bridge Association
05.2021 - 09.2021
Service Clerk
Pino's Get Fresh
05.2018 - 04.2021
Owner/Operator
Trc Lawncare
04.2013 - 10.2017
Bachelor of Arts - Economics With Management Minor
Wilfrid Laurier University
High School Diploma -
Korah Collegiate And Vocational School
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