Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashleigh Chudy

Winnipeg,MB

Summary

Accomplished Shift Supervisor with a proven track record at The Joint, enhancing customer satisfaction and streamlining operations. Expert in cash handling and management, coupled with exceptional problem-solving abilities, led to significant improvements in financial accuracy and operational efficiency. Demonstrates unparalleled customer service excellence and adaptability in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Cashier

Compass Group
08.2023 - 02.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new team members on sales software system operation.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
  • Adhered to company policies and procedures at all times, ensuring consistent operations across the entire staff.

Shift Supervisor

The Joint
11.2022 - 08.2023
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.

Booth Manager/Cashier Team Lead

Canada Life Centre
09.2016 - 09.2022
  • Optimized booth layouts for enhanced traffic flow, leading to increased visitor engagement.
  • Streamlined operations for improved event outcomes through effective team coordination and communication.
  • Maintained a clean, organized, and safe environment at the booth for both staff members and visitors alike.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Communicated with customers and team members to solve problems.
  • Trained team members on cash register operation and cash handling.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Kildonan-East Collegiate
Winnipeg, MB
06.2019

Skills

    • Customer Service
    • Customer service excellence
    • Patience and Empathy
    • Time management skills
    • Cleaning and sanitizing
    • Cash handling and management
      • Cash Register Operation
      • Effective Communication
      • Adaptable and Flexible
      • Problem-solving abilities
      • Reliability

Languages

English
Native or Bilingual

Timeline

Cashier

Compass Group
08.2023 - 02.2024

Shift Supervisor

The Joint
11.2022 - 08.2023

Booth Manager/Cashier Team Lead

Canada Life Centre
09.2016 - 09.2022

High School Diploma -

Kildonan-East Collegiate

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Ashleigh Chudy