Ryan Swenson
Fontana
Summary
Detail-oriented professional recognized for strong work ethic and ability to learn quickly. Fostered positive team dynamics through an upbeat personality, contributing to enhanced morale and collaboration. Managed multiple projects simultaneously while maintaining accuracy and effectively prioritizing tasks to meet deadlines.
Overview
16
16
years of professional experience
Work History
IT Account Manager
Vertical IT Solutions
Chino, CA
12.2019 - Current
- Oversaw IT services for 20+ clients with user counts ranging from 10 to 300
- Delivered IT support desk services, managed networking, server operations, VoIP, and data/cyber security solutions
- Organized schedule and prioritized ticket queue to ensure timely resolution of client issues
- Experience with M365/Intune, Jamf, google workspace, and various other platforms
- Learning new and different IT infrastructures while onsite at various clients and troubleshooting
Warehouse Tech. and Utility Tech.
Mastermind Production Group
Yorba Linda, CA
09.2016 - 03.2018
- Coordinated technical operations for events, ensuring smooth execution from setup through completion.
- Monitored inventory of equipment for events and organized gear for upcoming events.
- Conducted regular inventory counts to ensure accuracy and minimize discrepancies.
- Implemented safety protocols, reducing workplace accidents and improving compliance.
Stage Tech. II
Highlander Auditorium
Upland, CA
07.2010 - 01.2018
- Led team of technicians in setting up and executing events/shows while also performing hands-on tasks.
- Managed stage setup and breakdown for various events, ensuring timely execution and adherence to specifications.
- Operated lighting and sound equipment, enhancing overall production quality and audience experience.
- Collaborated with production teams to develop efficient workflows, improving event coordination and execution.
- Facilitated event operations by serving as usher and stage manager.
Stage Manager
Move Dance Productions
Los Angeles, CA
04.2014 - 03.2015
- Coordinated performers and set props to ensure seamless event execution without interruptions.
- Collaborated with clients to address individual needs, enhancing their overall experience with the company.
- Managed backstage operations, facilitating seamless transitions during performances.
- Supervised stage crew, providing guidance and training to enhance performance quality.
Education
A+ - IT
Comptia
01-2025
High School Diploma -
Western Christian PSP
Upland, CA06-2012
AP Program -
Stage Design And Technology ROP
Upland, CA06-2012
Skills
- Client relationship management
- Organization
- Creativity & Problem Solving
- Adaptability
- Team Work
- Written & Oral Communication
- Active Listening
Interests
Writing, Photography, Hiking, Rock Climbing, Reading
Timeline
IT Account Manager
Vertical IT Solutions
12.2019 - Current
Warehouse Tech. and Utility Tech.
Mastermind Production Group
09.2016 - 03.2018
Stage Manager
Move Dance Productions
04.2014 - 03.2015
Stage Tech. II
Highlander Auditorium
07.2010 - 01.2018
A+ - IT
Comptia
High School Diploma -
Western Christian PSP
AP Program -
Stage Design And Technology ROP
Awards
Stage Design and Technology
"Most outstanding Newcomer Technician" Award - 2009,
"Most Outstanding Audio Technician" Award - 2012, Baldy View ROP
"Most Distinguished Student" Regional Award - 2012