Ryan Sullivan
Campbell
Summary
Dynamic Golf Pro Shop Assistant with a proven track record at Silver Creek Valley Country Club, excelling in customer service and inventory management. Recognized for enhancing member engagement through effective promotions and events. Adaptable and detail-oriented, skilled in POS operations and fostering strong client relationships to drive sales and satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Golf Pro Shop Assistant
Silver Creek Valley Country Club
04.2017 - Current
- Assisted customers with merchandise selection, enhancing shopping experience and promoting product knowledge.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Maintained cleanliness and organization of pro shop, contributing to a welcoming environment for members and guests.
- Coordinated special events and promotions, increasing member engagement and sales opportunities.
- Managed inventory of golf equipment and supplies, optimizing resource allocation for events.
- Collaborated with team members to develop promotional materials, improving communication with stakeholders.
- Collaborated with colleagues on various projects to improve overall facility appeal and functionality.
- Utilized knowledge of USGA rules to assist players during competitions, ensuring fair play among all participants.
- Streamlined operations for the golf shop, ensuring efficient customer service and smooth daily functioning.
- Developed strong relationships with clients through effective communication skills and genuine interest in helping them achieve their goals.
- Coordinated with other departments to create seamless experiences for members and guests during tournaments or special events.
- Provided exceptional customer service to members and guests, fostering a welcoming atmosphere at the club.
Golf Shop Attendant
Almaden Country Club
03.2013 - 02.2017
- Assisted customers with merchandise selection and provided product knowledge on golf equipment.
- Maintained organized inventory, ensuring accurate stock levels for optimal shop operations.
- Processed transactions efficiently using point-of-sale system, enhancing customer service experience.
- Trained new staff on customer service protocols and sales techniques to improve team performance.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
Youth Volleyball Coach
Bay to Bay Volleyball Club
09.2011 - Current
- Developed training programs to enhance player skills and teamwork.
- Mentored junior coaches to improve coaching techniques and strategies.
- Organized competitive events to foster team development and engagement.
- Implemented performance assessments to track athlete progress effectively.
- Fostered a positive team culture promoting sportsmanship and resilience.
- Evaluated talent at tryouts open gyms recruiting showcases selecting most qualified candidates formulating a cohesive roster showcasing depth versatility experience youth.
- Managed team logistics, including scheduling, transportation, and equipment maintenance, resulting in seamless operations and increased focus on training.
- Enhanced team performance by developing and implementing tailored training programs for individual athletes.
Education
No Degree - Communications
De Anza College
Cupertino, CA01-2022
No Degree - Kinesiology
West Valley College
Saratoga, CA01-2014
No Degree - Kinesiology
Irvine Valley College
Irvine, CA01-2013
High School Diploma -
Branham High School
San Jose06-2010
Skills
- Adaptability and resilience
- Scheduling flexibility
- Stock replenishment
- POS system operation
- Product display creation
- Golf course etiquette
- Basic golf instruction
- Proactive mindset
- Detail-oriented
Certification
- PGA/PGM Training - will be completing the PAT portion and PGA/PGM Online courses.
- First Aid/CPR (Mandatory for Volleyball Coaching)
Timeline
Golf Pro Shop Assistant
Silver Creek Valley Country Club
04.2017 - Current
Golf Shop Attendant
Almaden Country Club
03.2013 - 02.2017
Youth Volleyball Coach
Bay to Bay Volleyball Club
09.2011 - Current
No Degree - Communications
De Anza College
No Degree - Kinesiology
West Valley College
No Degree - Kinesiology
Irvine Valley College
High School Diploma -
Branham High School