Ryan Stickle
Calagry ,Alberta
Summary
Hospitality professional with over 8 years in food and beverage, including 4 years in progressive leadership roles at CRAFT Beer Market. Advanced from Day Manager to Bar Manager, showcasing operational execution, beverage expertise, inventory management, and team development. Committed to enhancing guest experiences and poised to contribute as Beverage Operations Specialist.
Overview
8
8
years of professional experience
Work History
Bar Manager
Craft Beer Market
Calgary, Alberta
04.2023 - Current
- Promoted through multiple leadership positions over four years, demonstrating strong operational performance, leadership, and commitment to CRAFT Beer Market's culture and standards.
- Lead daily bar operations in a high-volume restaurant while ensuring exceptional guest experiences and consistent beverage execution.
- Coached and developed bartenders, servers, and leadership team members to uphold CRAFT's service standards.
- Managed beverage inventory and ordering while controlling costs to enhance operational efficiency.
- Partnered with the General Manager and leadership team to achieve sales, labour, and profitability goals.
- Assisted with beverage menu execution and seasonal features while utilizing inventory systems to identify continuous improvement opportunities.
- Build strong relationships with brewery and supplier representatives while supporting product knowledge within the team.
Food and Beverage Assistant Manager
Delta Grand Okanagan by Marriott
Kelowna, British Columbia
04.2021 - 04.2023
- Lead all food & beverage teams, Banquets, Restaurant & Market in all aspects of the departments and ensure service standards are met and followed.
- Managing daily restaurant and banquets operations and leading a team of 65 staff including supervisors, servers, bartenders, and support staff.
- Coordinate between Event Manager, Executive Chef and convener to ensure the highest standard possible
- Established strong relationships with wine & beer reps to coordinate updates to wine/beer menus
- Developed accurate par lists for liquor & wine based on business needs
- Input and analyzed payroll data for Accounting team, ensuring accuracy in submissions
Food and Beverage Assistant Manager
Fairmont Jasper Park Lodge
Jasper, Alberta
01.2019 - 04.2021
- Managing daily restaurant operations and leading a team of 2 supervisors and 20 servers
- Leading and coaching the team towards achieving exceptional guest service and employee satisfaction survey results.
- Enhanced employee productivity through strategic staff planning, comprehensive training, and ongoing development.
- Coached supervisors on conflict resolution and guest recovery techniques, leading to improved guest feedback.
- Conducted talent recruitment and training initiatives to build a skilled workforce.
- Assist with development of menus, specifications and service standards.
- Managed inventory counts and cycle checks, minimizing missing-item incidents prior to month-end audits.
Education
Construction Engineering Technician Diploma - Construction Engineering
Fanshawe College of Applied Arts And Technology
London06-2016
Skills
- Inventory management
- Cost control
- Quality assurance
- Staff training
- Team management
- Customer relationship management
- Adaptability
Timeline
Bar Manager
Craft Beer Market
04.2023 - Current
Food and Beverage Assistant Manager
Delta Grand Okanagan by Marriott
04.2021 - 04.2023
Food and Beverage Assistant Manager
Fairmont Jasper Park Lodge
01.2019 - 04.2021
Construction Engineering Technician Diploma - Construction Engineering
Fanshawe College of Applied Arts And Technology