Ryan Smith
South Pasadena
Summary
Experienced with product stocking and department management, ensuring shelves are always filled and organized. Utilizes teamwork skills to handle and delegate tasks efficiently and support colleagues. Knowledge of customer service practices, extensive knowledge of product and maintaining clean, welcoming store environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dairy Clerk
Bristol Farms
South Pasadena, CA
02.2022 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Stocked dairy shelves efficiently, maintaining product freshness and organization.
- Implemented display strategies that improved product visibility and attractiveness.
- Collaborated with team members to optimize workflow during peak hours.
- Stayed current with present, seasonal and special promotions.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Delegated tasks and gave direction to team of employees within dairy department.
- Labeled and inventoried department merchandise.
- Provides excellent above and beyond customer service to every customer.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new dairy clerks on rotation systems, product management and customer service.
- Proficient in writing accurate orders in a timely manner.
- Willing to learn and take on responsibility to build skillset.
Tax Preparer/Office Administrator
Alcorn Tax
South Pasadena, CA
12.2021 - 02.2024
- Prepared and filed individual tax returns
- Analyzed client financial data to identify deductions and credits, ensuring accuracy in filings.
- Provided guidance on tax planning strategies to minimize liabilities for clients.
- Streamlined workflow by implementing new checklists, improving return processing time.
- Conducted thorough reviews of completed returns to ensure compliance with IRS regulations.
- Managed client inquiries and resolved issues related to tax filings promptly and professionally.
- Maintained high levels of confidentiality when dealing with sensitive client information.
- Provided exceptional customer service.
- Ability to multitask office admin duties with tax preparer duties, especially under pressure while maintaining a level head.
- Proficient in Microsoft office programs, such as word, excel, powerpoint etc.
- Assessed client tax situations to determine best filing options.
Cook
Shakeys Pizza
San Gabriel, CA
05.2021 - 12.2021
- Prepared and cooked menu items according to established recipes and quality standards.
- Ensured food safety and sanitation guidelines were consistently followed during food preparation.
- Trained new staff on cooking techniques, kitchen operations, and safety protocols.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Trained in all positions of the restaurant.
Store Attendant
Chevron
South Pasadena, CA
02.2021 - 06.2021
- Monitored fuel dispensing operations, ensuring compliance with safety standards and regulations.
- Managed inventory control, ensuring product availability and minimizing stock discrepancies.
- Took delivery of, and placed orders of new items.
- In charge unsupervised, of all operations at the station, including lottery, alcohol, tobacco, and a daily count of all mentioned before and the safe/cash drawer.
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
Store Associate
McDonald's
South Pasadena, CA
05.2019 - 02.2021
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Implemented best practices for food safety and hygiene compliance consistently.
- Resolved customer complaints swiftly, contributing to improved overall guest experience.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Trained in all store positions, ensuring versatility throughout store operations daily.
Education
High School Diploma -
Options For Youth San Gabriel
San Gabriel09-2021
Skills
- Verbal and written communication
- Customer interaction
- Training and mentoring
- Product stocking
- Cleanliness standards
- Cash handling proficiency
- Stock rotation
- Task delegation
- Inventory recordkeeping
- Product merchandising
- Product ordering
- Able to lift frequently
- Communication
- Honest and dependable
- Attention to detail
- Reliable and responsible
Certification
California Tax License
Timeline
Dairy Clerk
Bristol Farms
02.2022 - Current
Tax Preparer/Office Administrator
Alcorn Tax
12.2021 - 02.2024
Cook
Shakeys Pizza
05.2021 - 12.2021
Store Attendant
Chevron
02.2021 - 06.2021
Store Associate
McDonald's
05.2019 - 02.2021
High School Diploma -
Options For Youth San Gabriel