Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Smith

Crescent City

Summary

Dynamic Patient Access Representative with extensive experience at Sutter Health, excelling in insurance verification and patient registration. Recognized for training new hires and fostering strong patient relationships through exceptional customer service and empathy. Proven ability to multitask and maintain organization in fast-paced environments, ensuring seamless admissions processes. I hope you consider me for this position, and if there is anything that I can do or need to do for you, please notify me using the contact information provided. Thank you kindly!

Overview

4
4
years of professional experience

Work History

Merchandise Stocker / Gift Shop Cashier

Ocean World
06.2021 - 07.2021

During the Summer of 2021, I worked at our town's local aquarium, Ocean World. I worked as a merchandise stocker and a cashier briefly in the aquarium gift shop. During that short period of time, I learned how to work in customer service and gained experience in organization of inventory.

Tutor / TRIO Mentor

College Of The Redwoods
10.2024 - 05.2025

As a TRIO Mentor and tutor for College of the Redwoods, I would be available for students providing academic assistance with assignments and coursework. Additionally, I would help students by being an available space for them to come to with their needs and set up appointments with counselors and academic advisors if need be, also helping to build a bridge between student and instructor if any further academic assistance was needed.

Patient Access Representative

Sutter Health
06.2023 - Current

During my time working at Sutter Coast Hospital, I have gained important skills such as working with numerous health insurance coverages making sure that patients are covered for the care they receive in our local Emergency Department, as well as operating our phones and Epic to be a connection for our physicians to outside facilities and other resources and for our nurses to provide the assistance they may need from other in-house departments. Lastly, in my time at Sutter Coast, my manager has used me on numerous occasions as a trainer for new hires in our department, showing them the ropes of patient registration and our job in the Admissions Department.

Education

High School Diploma -

Del Norte High School
1301 El Dorado St, Crescent City, CA 95531
06-2022

Associate of Arts - Psychology

College of The Redwoods
883 W Washington Blvd, Crescent City, CA 95531
05-2025

Skills

  • Customer service
  • Friendly and outgoing
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Patient check-in
  • Multitasking and organization
  • Registration and admissions

Timeline

Tutor / TRIO Mentor

College Of The Redwoods
10.2024 - 05.2025

Patient Access Representative

Sutter Health
06.2023 - Current

Merchandise Stocker / Gift Shop Cashier

Ocean World
06.2021 - 07.2021

High School Diploma -

Del Norte High School

Associate of Arts - Psychology

College of The Redwoods
Ryan Smith