Ryan Skidmore
Benicia
Summary
Results-driven professional with extensive experience in managing daily operations at autobody shops. Skilled in staff training, scheduling coordination, and resolving customer inquiries, contributing to high levels of customer satisfaction and retention.
Overview
1
1
Certification
15
15
years of professional experience
Work History
General Manager
G and C Autobody
Vallejo
08.2024 - Current
- Managed daily operations and ensured efficient workflow at the autobody shop.
- Oversaw staff training and development to enhance team performance and skills.
- Coordinated scheduling for repairs, ensuring timely completion of customer vehicles.
- Implemented quality control measures to maintain high standards in service delivery.
- Resolved customer inquiries and complaints to ensure satisfaction and retention.
General Manager
Advance Autobody
Martinez
08.2023 - 08.2024
- Coordinated scheduling for repairs, ensuring timely completion of customer vehicles.
- Resolved customer inquiries and complaints to ensure satisfaction and retention.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Service Writer
G and C Autobody
Fairfield
07.2019 - 08.2023
- Communicated with customers to gather vehicle information and repair needs.
- Prepared detailed estimates for repairs and maintenance services.
- Managed service appointments and coordinated technician schedules.
- Maintained accurate records of customer interactions and service history.
Service Technician
Gotellis Garage
Benicia
11.2016 - 06.2019
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Performed routine maintenance tasks on various vehicle types efficiently.
- Ensured cleanliness and organization of the workshop environment for safety compliance.
- Maintained accurate records of service calls, repairs, and parts used.
Tow Truck Driver
wilers tow
Vallejo
08.2011 - 11.2016
- Operated tow truck to safely transport vehicles for clients in distress.
- Assisted customers with vehicle recovery, providing clear instructions and support.
- Responded promptly to emergency calls, prioritizing urgent situations as needed.
- Managed basic maintenance of towing equipment for optimal performance and reliability.
Education
High School Diploma -
Benicia High School
Benicia, CA06-2011
Skills
- Operations management
- Quality control
- Staff training
- Customer relationship management
- Scheduling coordination
- Vehicle inspection
Certification
- I-Car Certified
Accomplishments
- 8 Time Top Writer
- 4 Time Quarterly Top Manager
Timeline
General Manager
G and C Autobody
08.2024 - Current
General Manager
Advance Autobody
08.2023 - 08.2024
Service Writer
G and C Autobody
07.2019 - 08.2023
Service Technician
Gotellis Garage
11.2016 - 06.2019
Tow Truck Driver
wilers tow
08.2011 - 11.2016
High School Diploma -
Benicia High School