Ryan Salsberry
Rowland Heights,CA
Summary
Dedicated and customer-oriented restaurant server with a strong academic background in finance from Cal State University, Fullerton. Known for providing exceptional service while maintaining a keen eye for financial details. Adept at delivering a superior dining experience through excellent communication and multitasking skills. Eager to leverage financial acumen and restaurant service experience to contribute positively to both customer satisfaction and business profitability. Committed to upholding the highest standards of professionalism in the fast-paced world of the restaurant industry.
Overview
5
5
years of professional experience
Work History
Server
Roys Restaurant
12.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintains clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Flemings Prime Steakhouse
06.2023 - 12.2023
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Server
Taps Fish House & Brewery
03.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Orange Hill Restaurant
09.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
BBA - Business Administration ( Finance)
CSU Fullerton- College of Business And Economics
Fullerton, CA06.2025
High School Diploma -
Mater Dei
Santa Ana, CA05.2014
Skills
- Suggestive Selling
- Cash Handling
- Customer Satisfaction
- Verbal and Written Communication
- Write Reports
- Customer Relationship Development
Timeline
Server
Roys Restaurant
12.2023 - Current
Server
Flemings Prime Steakhouse
06.2023 - 12.2023
Server
Taps Fish House & Brewery
03.2022 - 05.2023
Server
Orange Hill Restaurant
09.2019 - 03.2020
BBA - Business Administration ( Finance)
CSU Fullerton- College of Business And Economics
High School Diploma -
Mater Dei
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