Proven track record in enhancing proposal efficiency and effectiveness at BDO Canada LLP, showcasing expertise in document formatting and a knack for training and mentoring. Leveraged data-driven insights at KEB Media & Solutions to boost marketing outcomes, demonstrating a unique blend of analytical and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Project Management & Proposal Coordinator
BDO Canada LLP
Toronto, ON
07.2021 - 03.2023
Effectively prioritized tasks based on deadlines, resource availability, and complexity of projects to ensure successful completion across all assignments.
Managed multiple proposals simultaneously, ensuring timely submission without compromising quality or attention to detail.
Identified areas for improvement within existing processes, proposing changes that led to greater efficiency and effectiveness in proposal creation.
Collaborated closely with subject matter experts to ensure accuracy and relevance of all technical information included in proposals.
Conducted detailed analysis of client requirements, ensuring alignment with company capabilities and strategic goals during proposal development.
Managed all aspects of proposal production, including formatting, editing, proofreading, and ensuring adherence to company branding guidelines.
Provided training and guidance to junior team members, enhancing their skills in proposal writing and overall understanding of the business development process.
Marketing Project Manager
KEB Media & Solutions
Hamilton, ON
01.2017 - 06.2018
Evaluated the success of various marketing initiatives through KPI tracking and analysis; made data-driven recommendations for continuous improvement.
Managed cross-functional teams to ensure seamless collaboration and efficient project execution.
Analyzed market trends and competitor data, informing strategic decision-making and campaign adjustments.
Negotiated favorable contracts with vendors, reducing marketing expenses without sacrificing quality or impact.
Increased brand awareness by implementing strategic marketing campaigns and utilizing social media platforms.
Conducted market research to identify customer needs and preferences.
Front Desk Attendant & Fitness Attendant
York University Tait McKenzie Centre
Toronto, ON
09.2009 - 04.2015
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
Contributed to team efficiency by assisting other departments when required, demonstrating flexibility in role responsibilities.
Managed phone lines effectively, directing calls to appropriate departments while maintaining excellent customer service standards.
Processed payments accurately and securely for both room charges and incidental expenses during guest stays.
<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation