RYAN ROSLAND
Calgary
Summary
Experienced and driven Parts and Sales Manager with a strong foundation in inventory management, customer service, and product sales across both retail and mobile environments. Recognized for consistent career advancement, having progressed from entry-level positions to leadership roles through dedication, performance, and a hands-on understanding of operations. Skilled in leading teams, optimizing workflows, and fostering long-term client and vendor relationships. Adept at streamlining processes, coordinating cross-functionally, and managing high-volume inventories with accuracy in fast-paced, customer-focused settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Parts & Accessories - Manager
Woody's RV World
01.2017 - Current
- Manage day-to-day operations of the parts department, ensuring optimal inventory levels and efficient order fulfillment
- Oversee procurement, receiving, and stocking of RV parts and accessories, maintaining strong relationships with suppliers and vendors
- Provide expert product knowledge and support to technicians, service advisors, and retail customers
- Monitor inventory turnover and implement strategies to reduce obsolete stock while improving availability of high-demand items
- Maintain accurate records of stock levels, purchase orders, and sales reports using dealership management software
- Lead, train, and mentor a team of parts associates, fostering a collaborative and customer-focused work environment
- Collaborate with service and sales departments to ensure seamless communication and coordination on parts-related needs
- Ensure compliance with safety regulations and company policies in all aspects of parts handling and storage
Parts & Accessories - Consultant
Woody's RV World
01.2013 - 01.2017
- Assisted customers in selecting and purchasing RV parts and accessories both in-store and over the phone
- Supported technicians with parts lookups, special orders, and warranty-related requests
- Maintained organized inventory, performed restocks, and tracked fast-moving items to ensure availability
- Processed transactions, handled customer inquiries, and resolved product-related concerns professionally
- Contributed to maintaining a clean and customer-friendly retail environment
- Utilized internal systems to check availability, pricing, and track orders for accurate and timely service
Franchise - Second Truck
Snap-On Tools
01.2006 - 01.2010
- Managed daily operations of a mobile Snap-on Tools franchise, including inventory control, ordering, and merchandising
- Built and maintained strong customer relationships with automotive technicians, shop owners, and industrial clients
- Developed and executed weekly sales routes, consistently meeting sales targets through upselling and promotions
- Maintained a clean, organized, and well-stocked mobile store to enhance customer experience
- Processed payments, managed accounts receivable, and kept accurate financial records
- Provided warranty support, product demonstrations, and after-sales service
- Used CRM tools to manage client relationships and track sales opportunities
Education
Certificate - Effective Communications and Human relations
Dale Carnegies
Edmonton 01.2019
Certificate - Management
Spader Management Training
Edmonton, AB01-2017
HIGHSCHOOL -
SIR WINSTON CHURCHILL
01.2005
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Pricing strategy
- Merchandise planning
- Promotional planning
Certification
Dale Carnegie course, 12/31/19, Effective Communications and Human Relations
Timeline
Parts & Accessories - Manager
Woody's RV World
01.2017 - Current
Parts & Accessories - Consultant
Woody's RV World
01.2013 - 01.2017
Franchise - Second Truck
Snap-On Tools
01.2006 - 01.2010
Certificate - Effective Communications and Human relations
Dale Carnegies
Certificate - Management
Spader Management Training
HIGHSCHOOL -
SIR WINSTON CHURCHILL
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