Ryan Romanchuk
Keremeos,BC
Summary
Highly-motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills, and a desire to take on new challenges. Able to work effectively unsupervised and quickly master new skills.
Overview
17
17
years of professional experience
Work History
Manager
Michael Hill Jewelers
Penticton, British Columbia
09.2010 - 10.2024
- Provided training on product knowledge, selling techniques, customer service skills, and store policies and procedures.
- Assisted customers in selecting items that best suited their needs while meeting monthly sales goals.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategic plans to achieve company objectives.
- Managed annual budgeting and forecasting
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Analyzed performance metrics for upper management
- Implemented quality control measures to uphold company standards.
- Developed and implemented strategies to ensure smooth operations of multiple sites.
- Evaluated daily operational reports from each site to assess performance indicators such as productivity, quality control, inventory levels and cost management.
- Maintained effective communication channels between different sites through email, phone calls or video conferencing tools.
- Created detailed reports on operational expenses, budgets and other financial metrics for senior management.
- Ensured compliance with all safety regulations at each location.
- Managed recruitment across all locations, coordinating interviews and candidate selection.
- Analyzed financial data from various sites to identify discrepancies and suggest corrective actions.
General Manager
Industry Images
Calgary, Alberta
09.2007 - 08.2010
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
Associate of Applied Science - Ecology And Environmental Biology
Mount Royal University
Calgary, ABRed Seal - Cooking
SAIT
Skills
- People Development / Mentoring / Team Building
- Data Analysis / Strategic Planning / Implementation
- Focus on Efficiencies / Profitability / ROI
- Strong Client / Vendor Relationships
- Multi-Site Management
- Reliable
Timeline
Manager
Michael Hill Jewelers
09.2010 - 10.2024
General Manager
Industry Images
09.2007 - 08.2010
Associate of Applied Science - Ecology And Environmental Biology
Mount Royal University
Red Seal - Cooking
SAIT
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