Ryan Riffenburgh
Los Angeles
Summary
Detail-oriented professional with strong customer service skills and a proven ability to enhance guest experiences. Experienced in multitasking and team collaboration, committed to driving operational efficiency in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Driver, Warehouse Orders
Bub and Grandmas Bakery
2025.02 - Current
- Delivered bakery orders to designated locations efficiently and on schedule.
- Assisted in warehouse organization, ensuring optimal storage and retrieval of products.
- Operated delivery vehicles following safety regulations and company policies.
- Communicated with team members to confirm order accuracy prior to dispatch.
Host/Barback
Father's Office Speakeasy Bar and Restaurant
2023.09 - 2024.10
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of patrons.
- Managed reservation system, optimizing seating arrangements to enhance guest experience.
- Collaborated with kitchen and service staff to communicate guest needs and special requests effectively.
- Assisted in training new hosts, fostering a cohesive team environment and improving service standards.
Server
Enzo's Italian
2022.06 - 2023.08
- Trained new servers on best practices for service standards and operational procedures.
- Led team in maintaining cleanliness and organization of dining area, promoting a welcoming atmosphere.
- Implemented process improvements that increased table turnover rates during peak hours.
- Resolved guest complaints effectively, enhancing overall customer satisfaction and loyalty.
Server
Cafe Nouveau
2017.08 - 2022.02
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained thorough knowledge of menu items and daily specials to enhance guest experience.
- Processed orders efficiently using POS systems, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to ensure prompt food delivery and address special requests.
Education
Bachelor of Science - English Literature
University of California, Los Angeles
Los Angeles, CA06.2025
Skills
- Customer service
- Strong work ethic
- Attention to detail
- Multitasking
- Quick learner
- Team oriented
- Flexible schedule
Timeline
Driver, Warehouse Orders
Bub and Grandmas Bakery
2025.02 - Current
Host/Barback
Father's Office Speakeasy Bar and Restaurant
2023.09 - 2024.10
Server
Enzo's Italian
2022.06 - 2023.08
Server
Cafe Nouveau
2017.08 - 2022.02
Bachelor of Science - English Literature
University of California, Los Angeles