Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
21
21
years of professional experience
Work History
Key Account Sales Representative
W&O Supply
10.2019 - Current
Attended industry events and conferences as a company representative, expanding professional network and generating leads for potential partnerships.
Established trust-based partnerships with distributors that contributed significantly towards boosting overall sales volume.
Provided exceptional after-sales support to clients, addressing concerns promptly and maintaining long-lasting relationships.
Created sales forecasts to target monthly and yearly objectives.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Set and achieved company defined sales goals.
Selected correct products based on customer needs, product specifications and applicable regulations.
Branch Manager
LowCarb Grocery
09.2017 - 09.2019
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Franchise District Manager
The North West Company
06.2013 - 05.2017
Ensured compliance with company policies, industry regulations, and legal requirements throughout all franchise locations under management supervision.
Streamlined operations for efficiency and cost savings, leading to higher profit margins for franchise locations.
Conducted regular performance reviews of store managers, setting clear expectations and providing constructive feedback for improvement.
Conducted regular audits of store operations to ensure adherence to established policies and procedures, identifying areas for improvement and implementing corrective action plans as necessary.
Supervised multiple locations to enforce high-quality standards of operation.
District Manager
The Convenience Store Group
08.2003 - 05.2013
Supervised multiple locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures by conducting regular audits of operational practices at each location within the district.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Education
Bachelor of Business Administration -
Trent University
Peterborough, ON
04.2003
Skills
Branch Operations Management
Excellent time management skills
Sales Reporting
CRM software proficiency
Scheduling Coordination
Merchandising Strategies
Theft Prevention
Employee Training
Leadership skills
Customer Service
Strategic Planning
Recruiting and Hiring
Languages
English
Timeline
Key Account Sales Representative
W&O Supply
10.2019 - Current
Branch Manager
LowCarb Grocery
09.2017 - 09.2019
Franchise District Manager
The North West Company
06.2013 - 05.2017
District Manager
The Convenience Store Group
08.2003 - 05.2013
Bachelor of Business Administration -
Trent University
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