Ryan Ramirez
Riverside
Summary
Customer-focused expert devoted to ensuring optimal satisfaction for each customer while cultivating a supportive and professional environment for staff. Proactive leader emphasizing the importance of maintaining an efficiently run work environment through personal accountability.
Overview
16
16
years of professional experience
Work History
Bartender/Manager
Romano's Italian Restaurant
Riverside
01.2017 - Current
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Oversaw daily restaurant operations and staff management.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests and an enjoyable dining atmosphere.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Server/Bartender
Applebee's Neighborhood Grill & Bar
Riverside
06.2010 - 07.2016
- Delivered excellent customer service in a fast-paced restaurant environment.
- Assisted in training new servers on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash and processed payments efficiently at the end of meals.
- Provided excellent customer service to ensure satisfaction.
Server
Buffalo Wild Wings
Moreno Valley
07.2012 - 2014
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Delivered excellent customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
John W. North High School
Riverside, CA.06-2010
Skills
- Customer service
- Effective communication
- Time management
- Problem solving
- Organizational skills
- Multitasking Abilities
- Willingness to learn
- People-oriented
References
References available upon request.
Timeline
Bartender/Manager
Romano's Italian Restaurant
01.2017 - Current
Server
Buffalo Wild Wings
07.2012 - 2014
Server/Bartender
Applebee's Neighborhood Grill & Bar
06.2010 - 07.2016
High School Diploma -
John W. North High School