Ryan Radovich
Oakville,ON
Summary
Experienced in purchasing, organizing and delivering a variety of parts and equipment. Practiced parts manager with an organized approach and good decision-making skills. Bringing 6 + years of experience in the customer service field.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Government of Canada
03.2025 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Market Research Consultant
Haywood
Toronto, Ontario
11.2023 - Current
- Supported business objectives through market research, utilizing diverse techniques and methodologies for data collection.
- Compiled targeted or exhaustive marketing data based on needs of specific research projects.
Customer Service Representative
Calea
Toronto, Ontario
04.2021 - 01.2022
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided accurate information about products and services to customers.
Parts Manager
Pioneer Pools
Oakville, ON
03.2019 - 09.2021
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Accountable for ordering and processing of more than $150,000 worth of parts per week.
Parts Specialist
Pioneer Pools
Oakville
03.2016 - 09.2018
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Sold between $250,000 to $600,000 worth of commissionable items per season
Education
Bachelor of Science - Biology
Queen's University
Kingston, ONHigh School Diploma -
Oakville Trafalgar High School
Oakville, ON06.2018
Skills
- Stock management
- Customer relations
- Issue and conflict resolution
- Vendor relations
- Invoice processing
Timeline
Customer Service Representative
Government of Canada
03.2025 - Current
Market Research Consultant
Haywood
11.2023 - Current
Customer Service Representative
Calea
04.2021 - 01.2022
Parts Manager
Pioneer Pools
03.2019 - 09.2021
Parts Specialist
Pioneer Pools
03.2016 - 09.2018
Bachelor of Science - Biology
Queen's University
High School Diploma -
Oakville Trafalgar High School
Similar Profiles
MASSIMO DELLA FELICEMASSIMO DELLA FELICE
RCMP Cadet at Government Of CanadaRCMP Cadet at Government Of Canada
Tahmida SyedaTahmida Syeda
Passport Officer at Government of CanadaPassport Officer at Government of Canada
Yashdil KheraYashdil Khera
Legal Assistant at Government Of CanadaLegal Assistant at Government Of Canada
William TitusWilliam Titus
Tutor at Informal Private SessionsTutor at Informal Private Sessions
Faraz QasimFaraz Qasim
Sales Representative at Mobile CareSales Representative at Mobile Care